[Resolved]  Arun — Absolute misconduct of words used while talking

Address:

Mumbai Suburban, Maharashtra

Respected Sir / Madam,

This incident refers to an absolutely inappropriate language used by a Bus Driver to me today morning. BEST Bus having the registration number "MH 01 L 9716" was stationed at Airoli bus depot morning at 8:45 am.
My wife happens to commute in this bus daily morning from Airoli to Powai which starts from Airoli depot between 8:30 amd and 8:40 am.

Today while I dropped her at the bus depot at Airoli on my bike, the bus driver had already started the bus. With a kind gesture we requested to stop the bus for a minute for my wife to board on it. By that time my wife rushed toward the bus to catch it, but to our dismay the bus driver did not even mind my wife rushing towards the bus but with least humanity accelarated the bus and in a rude way asked me to "go-off" and that he will not stop the bus. This reaction of absolute carelessness could had caused an accident to my wife.
Not wasting our time I started my bike and thought of reaching the first immediate bus stop where my wife can board and reach her office on time as a discipline.

Before reaching the bus stop there was a cross road (road leading to Sec-18 Airoli and the other leading to Sec-5 of Airoli). There were vehicles crossing the road and our lane had to stop before the vehicles crossing the road was been cleared, by that time our bike was ahead of the bus. There was enough time for my wife to get down of bike and board the bus. I turned down to look at my wife to check if she has boarded the bus which she did.
Immediately I started hearing the worst abuses a BEST bus official could ever speak while he was on his duty. He was abusign me as if I had my may ahead and there was no vechicles crossing the road. After the vehicles were clear I immediately started my bike and took to the left of the road and stopped as I had to take a U-turn to go to the Airoli raliway station parking.

But the bus driver stopped the bus started howling creating an embarrassment to me and my wife as if I had done something wrong. He did not even mind that there was trafic getting piled as he had stopped the bus in the middle of the road to show off his ego as if he was the driver of Best bus and the did not apply to him and has the right to do any thing. He started to curse my family members though he was at wrong. It added to my frustration as he was not allowing me to utter a word, then I though that there was no point to get myself indulged in that absurd conversation which will only ruin my state of mind and will also cause further issues to the public boarded in the bus (as it will delay their cummuting time). I chose not to speak to that unclutured man who is not even having a sense of the duty and responsibility he was carrrying.

Is this the kind of employees the BEST officials deploy. What assurance do we have as public letting our family members boarding the bus who forget being polite but behaves in as arrogant as possible inorder to show his so called "EGO"
I expect some disciplinary actions to be taken against that driver to discourage such anti-social behaviour and creating nouisances in the public place.

Bus Details:

Bus number: 545
Bus Starting point: Airoli Bus Depot (Near Airoli raiway station) Navi Mumbai


Yours faithfully,
Arun