[Resolved]  Asus Mother Board — not changing equipment under guarantee period

Address:

New Delhi, Delhi

Dear Sir,

I wish to raise my voice against the defected product (mother board M4A785TD-V-EVO) offered by ASUS. According to the company, it is one of the world’s most trusted brands for computer hardware and due to this region I believed on company and purchased a mother board on 17.03.2010 (A1MOAD546556) from SMC International, G-10&11, Magdoot Building, Nehru Palace, New Delhi-110010. But I am highly disappointed because the mother board has damaged with in warranty period and did not fulfill the purpose as described when i purchased it.
To solve the problem i contact the dealer (SMC International) on 25th July 2011. They sent me to their another office at, room no.-203, Deepali Building, 92, Nehru Palace, New Delhi for further maintenance where mother board was deposited through Warranty Claim (note no. 056). On 4th August 2011 they told me that this series is not regular now, so they are unable to replace it.
It is really quadric condition for me as I have invested my hard earned money. It is a kind request to you to please change my mother board as early as possible. I look forward to hear from you and a solution of this problem as soon as possible.


with regard
Jitender Kumar Das
Education Officer
National Science Centre
Pragati Maidan, New Delhi-110001
(M) [protected], [protected]