[Resolved]  Asus — INCOMPATIBILITY

Address:

Prakasam, Andhra Pradesh

Hi,

I have purchased a ASUS Mother Board M2N-MX SE PLUS with AMD X2 6000+ 125W CPU. At the time of purchase (sep 2008) in asus web site itself it was said that these two are compatible. But from the first day of my purchase i have been experiencing a problem where Processor goes to 100% for even small tasks(like playing videos, games, even web browsing). That time i didn't know the cause of the problem and i tried all the virus checking and bias up-gradation and also i have approached asus service center. But they also have just changed the bias with out mentioning the compatibility of these two. From the last two years i have not in touch with my system because i have studied away from my home. Now i am back using my system and problem has increases further(almost not able to do any thing) and so i started searching for the problem and some forum i saw people have reported the same problem. So i went checked the asus web site for compatibility of CPU and web site is totally redesigned from what i have seen two years back and now they have removed the AMD X2 6000+ and above models from the compatibility list. I tried reporting the same to the ASUS customer care and they said now it is mentioned that they are not compatible so they asked me to buy a new mother board. Since i cannot show the proof that they have mentioned these two compatible does mean that they have not mentioned. I am not the only one who have brought these two (http://www.tomshardware.com/forum/[protected]althon-6000-throttling-problems ; http://forums.amd.com/forum/messageview.cfm?catid=22&threadid=118675&ent...⇄ ; http://www.tomshardware.com/forum/[protected]athlon-6000-incompatible) and many more. This web site might help how asus fooled us by keeping the compatibility processor list ( http://www.cpu-upgrade.com/mb-ASUS/M2N-MX_SE_Plus.html). So please do some thing in this issue and do justice. I forgot to mentioned my mother board is still in warranty period.

hope you will consider this seriously

Thank you,

Sandeep Mandava