[Resolved]  ATM — Grievance regarding ATM transaction

Address:Betul, Madhya Pradesh

Dear Sir/Madam,

I am writing this grievence for my mother Smt.Indu Baraskar having
savings account number[protected] in State bank of India
Pathakhera branch (Dist. Betul, Madhya Pradesh), who had gone to make a
ATM withdrawal of Rs.15000/- from State bank of Indore ATM centre
adjacent to Trimurthi Nagar branch (branch code-30469), Khamla Road,
Nagpur on 01/10/2009. But cash didn't came from ATM machine and
Rs.15,000/- was deducted from my mother's account. On 05/10/2009 a
written complaint was given to State Bank of Indore - Trimurthi Nagar
branch regarding this matter & they had checked the cash balance and
told that Rs.15,000 was not given from ATM but amount was deducted from
account. On their advice my mother had given written complaint no.
3380531 on 26/10/2009 to State bank of India Pathakhera branch (Dist.
Betul, Madhya Pradesh)where she is having the savings account. They had
assured that they will credit back the amount at the earliest. But
sighting no response from branch my mother had given a reminder of the
same complaint on 15/12/2009 to branch manager of State bank of India
Pathakhera branch .
Sir, actually my father had expired one year ago & myself & mother are
in great distress. I am staying in Rajasthan & had to take care of my
ailing mother. These managers of State banks are shuttling us here &
there and giving us a lot of distress. I had already recurred lot of
expenses for going here & there with my mother. Even after six months
we are not getting the amount or any reply from bank coupled with bank
manager's ridiculous behaviour is making our life very much tough. Sir,
please please look into my matter as you are the only saviour for us.
We are really fed up with these state banks and are really thinking to
move over our fixed deposits and savings deposits to private banks who
will atleast behave properly with customers.
Sir please respond to me at [protected]@rediffmail.com or contact
me Mr. Upendra Baraskar at [protected].
Thanking You,
Yours faithfully,
Upendra Barasker.
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Aug 14, 2020
Complaint marked as Resolved 
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    Pathakhera
    Madhya Pradesh
    India
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