Avenues India Pvt Ltd — Amount not refunded | |||
Hello On 1st September I had tried to book air tickets through Yatra.com from Mumbai to Bangalore. I made two attempts to book the tickets, both the times I got an error which said "transaction failed". I got my alert from my bank (Citi Bank) that the amount of Rs 5812 had been debited from my accounts twice (Rs 11624). I had called up both Yatra & Citi Bank & was told by Yatra that they were yet to receive the amount. The Citi bank officer told me that the amount would be refunded by the payment gateway in 5 working days. I am yet to receive the amount as on today i.e. 10th September 2012. Please assist Thanks Regards Prakash.H Was this information helpful? | |||
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