[Resolved]  Aviva Life Insurance Company — Misguided by Agents of Aviva

Address:Chandigarh, Chandigarh

Sir, I am Widow and I want to tell about fraud made by the Agent of Aviva Life Insurance Company to me. An agent namely Kavita was living nearby my house at Chandigarh. She came to know that I was getting retired from job as I was working only as a Adhoc teacher at Shahbad in Haryana after the death of my husband in the year 1991. She pointed me time and again to take an Fixed Deposit scheme from Aviva Life Insurance Company and always disturbed me while I am on my way to Mandir or elsewhere. Sir, I am having a son who is living with me I discussed with him about the matter and he clear cut refused to take any scheme from Aviva but after disturbance of agent time and again I called her in the absence of my son. Then she assured me that I have to pay Rs. 50,000/- one time and I will get more than Rs. 80,000/- after 3 years. She send some people for my medical check up and then take Rs. 50,000/- from me. She also told me that I would get Insurance Cover free. When I got my policy my son said it is no a FD scheme and asked me to call the agent. I immediately called the agent and she took me to her branch of CBOP at Sec: 17, Chandigarh as my son is having touring job so he was not able to come with me at Bank. There branch manager assured me that this is not exact Policy and we will change the same and provide the FD Scheme at the earliest. Then I called them time and again initially they gave me assurance but after 3-4 months they never pick up my phone. Then I went to the CBOP Branch at Sec: 17, Chandigarh and initially I came to know that the agent is now not working with Aviva and Branch Manager is on tour and after some others visits I came to know that Branch Manager was also not in job. Sir, then I requested the CBOP, Branch time and again but they refused to help me then I went to Aviva Branch at Sec: 9, Chandigarh and wrote them letter but all in vain.

Sir I want to request your goodself that now I had retired from my job and not having any source of income. I am only requesting you please help me provide me justice or please tell me what to do.

IT IS A CLEAR CUT FRAUD OF AGENTS

PLEASE HELP ME

(VEENA CHOPRA)
POLICY NO: LSP1726678
Contact No: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aviva Life Insurance Company India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    351
    Pending
    0
    Resolved
    278
    Aviva Life Insurance Company India Phone
    +91 12 4270 9046
    Aviva Life Insurance Company India Address
    Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
    View all Aviva Life Insurance Company India contact information