[Resolved] Axis Bank — complaint id with axis bank 112385 | |
hi, Hi, With reference to the credit card number [protected] in AXIS BANK I have used the card for just Rs 2500. But suddenly debited Rs 9204 from my saving account number 00305686 still they are harassing me to pay more money. I am working in a MNC and I was holding the salary account in AXIS bank. At the time of processing my credit card application bankers said that no annual fee and no joining fee its free life time credit card but in my first statement I found that all charges they made and sent a credit statement to my address. I lodged a complaint against the same complaint id 112385. You have taken a sufficient time to resolve my complint id. I didn’t get any information or reply from your end. I am waiting for your valuable reply. Please do the needful for me. Thanks & Regards Krushi Sakriya SAP NetWeaver Consultant logicaCMG - Releasing your potential Bangalore SAP & ERP Services GSD Ph: +[protected] 21222 ,VoIP: 21222 [protected][protected][protected][protected] From: customer services [mailto:Customer.[protected]@utibank.co.in] Sent: Thursday, December 13, 2007 5:05 PM To: Sakriya, Krushi Subject: cs 115 Re: consumercourt:- complaint against- Dear Sir, We refer to your e-mail dated December 13, 2007 to Customer.[protected]@axisbank.com . We thank you for writing to us. We wish to inform you that as per our record a fees complaint has been launched to the concerned department on December 3, 2007 with the service request number 112385.The request will be processed within 10 working days. Your co-operation in the interim is appreciated. For any further assistance, do write to us or call on our 24-Hour Customer Services helpline {[protected]/[protected] (BSNL or MTNL landlines)}, we will be glad to assist you. Thanks & Regards Customer Service Desk AXIS Bank - Credit Card Center cs 115 ----- Original Message ----- From: Sakriya, Krushi To: Customer Services Cc: [protected]@consumergrievance.com Sent: Thursday, December 13, 2007 11:05 AM Subject: RE: cs 119 Re: consumercourt:- complaint against- Hi, I have discussed about your mail with customer support they are saying this mail is not updated in the system. Please let me know what is the status about my complaint id 112385. I am waiting for your valuable reply. Thanks & Regards Krushi Sakriya SAP NetWeaver Consultant logicaCMG - Releasing your potential Bangalore SAP & ERP Services GSD Ph: +[protected] 21222 ,VoIP: 21222 From: Customer Services [mailto:customer.[protected]@axisbank.com] Sent: Saturday, December 08, 2007 7:38 AM To: Sakriya, Krushi Subject: cs 119 Re: consumercourt:- complaint against- Dear Sir, We refer to your e-mail dated December 04 , 2007 to Customer.[protected]@axisbank.com. We thank you for writing to us. We would like to bring to your notice that the annual fees and the joining fees that you pay gets refunded to you with the host of benefits with the card. We would like to highlight the offers available in your card as a follows: Gold Plus Card: Gold Plus has the following offerings: Complimentary Return Air fare Vouchers from 29 towns and cities. The same benefit is also available for the Add-on card, if applied. There is an option too for buying an additional one-way journey voucher for Rs. 2500/-. The deal is a steal. The details are attached in the presentation. Petrol Surcharge Waiver at all petrol pumps across India. Very few banks offer this benefit on a pan-India basis. Guaranteed 50% Discount across 1500 hotels worldwide including 120 hotels in India, by way of complimentary IBTC Silver-mini membership. All above benefits are worth over Rs. 12,000 and is available at a one-time Issuing Fee of Rs. 1000/- and Annual Fee of Rs. 500/-. The Annual Fee of Gold Card is very competitive considering that banks charge Rs.[protected]/- for Gold card. Sl. No.Cover TypeAll Gold Card (in Rs.) 1.Personal Accident Cover5,00,000 2.Air Accident Cover20,00,000 3.Credit Shield40,000 4.Lost Card Liability1,00,000 5.Purchase protection40,000 6.Travel Delayed Baggage10,000 7.Travel - Lost Baggage60,000 8.Travel - Loss of passport25,000 However, we assure you the best of our services and ensure that the benefits are more than the amount of fees paid by you, we looking forward to serve you in future. For any further assistance, do write to us or call on our 24-Hour Customer Services helpline[protected]/[protected] (BSNL or MTNL landlines)), we will be glad to assist you. Thanks & Regards Customer Service Desk AXIS BANK - Credit Card Center cs 119 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 61 Comments | |
Comments
I wanted continued services frcm my credit card [protected] on the name of ajay kumar mishra please make auto debit from my s/ac [protected]
Reply
The Consolidated Charges from My A/c is deducted even after m mantaning the Minimum Balance of rs 5000/- per Quarter.
They Dont Even Respond Properly if I Enquire at Kharghar Branch.
My A/c No. is [protected]
Regards
Praveen
[protected]
They Dont Even Respond Properly if I Enquire at Kharghar Branch.
My A/c No. is [protected]
Regards
Praveen
[protected]
Dear sir,
MyA/C NO:-[protected] but i dont know my internet banking number & i want to enjoy this facilities.
pls do the needfull & confirm
With rgds,
Kanhaiya lal pandey
Email:[protected]@rediffmail.com
m-[protected]
MyA/C NO:-[protected] but i dont know my internet banking number & i want to enjoy this facilities.
pls do the needfull & confirm
With rgds,
Kanhaiya lal pandey
Email:[protected]@rediffmail.com
m-[protected]
Dear Sir,
My name is Pankaj kumar Gupta I m account holder of Axis bank my axis bank account number is [protected] on dated 18th January 2010 between 12.30pm to 1 pm my ATM card lost. I immidate block my ATM card by request number HSR159724 and ask about the balance and balance was Rs. 6158/-. Now that I feel balance is correct but on dated 20th January 2010 I again ask about balance and balance is Rs. 4800 something I surprised how is that possible when my Card has been blocked then how anyone can do shopping. SO I would request you immidate take action on this and return back remaining balance as soon as possible in my Axis bank account.
Thanks and Regards
Pankaj Kumar Gupta
[protected]
My name is Pankaj kumar Gupta I m account holder of Axis bank my axis bank account number is [protected] on dated 18th January 2010 between 12.30pm to 1 pm my ATM card lost. I immidate block my ATM card by request number HSR159724 and ask about the balance and balance was Rs. 6158/-. Now that I feel balance is correct but on dated 20th January 2010 I again ask about balance and balance is Rs. 4800 something I surprised how is that possible when my Card has been blocked then how anyone can do shopping. SO I would request you immidate take action on this and return back remaining balance as soon as possible in my Axis bank account.
Thanks and Regards
Pankaj Kumar Gupta
[protected]
To,
The Manager,
Axis Bank LTD.
SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).
Respected Sir,
With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.
I did not make the above transactions.So, i would like to know-
a) How can such an amount be missing from my account?
b) Where is the bank security which is being promised to be given to the Account/Card holders?
I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
Thanking you,
Your's faithfully,
Arpita deb.
Dt: 29/01/2010.
Contact no: [protected].
The Manager,
Axis Bank LTD.
SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).
Respected Sir,
With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.
I did not make the above transactions.So, i would like to know-
a) How can such an amount be missing from my account?
b) Where is the bank security which is being promised to be given to the Account/Card holders?
I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
Thanking you,
Your's faithfully,
Arpita deb.
Dt: 29/01/2010.
Contact no: [protected].
sir,
my wife's credit card no.is[protected] the card was not activated.her date of birth is 04/05/1956.for on line payment, it may pl. be activated at ur earliest.THANKS.T.K.RAY.
my wife's credit card no.is[protected] the card was not activated.her date of birth is 04/05/1956.for on line payment, it may pl. be activated at ur earliest.THANKS.T.K.RAY.
dear sir my name dhanaraj morajkar i have closed my credit card a/c so please send me a no due certificate credit card no [protected] date of birth 29/08/1982 my adress ;dhanraj morajkar plot.no. 2 near ncc office double road jadhav nagar belgaum pin code 590001 my mobile no [protected] my e_mail adrees [protected]@rediff.com so i am requesting you to send it urgent
Axis Bank — Non Issuance Of Secured Credit Card
Sir/madam,I'm holding an S/B a/c with rajouri garden branch (new delhi) for the last 5 years!I'm pretty satisfied with the services provided to me.But after reading an article i applied for a "SECURED CREDIT CARD" against an FD of Rs25000/- & i was assured by an executive of axis bank that you'll receive your credit card within max. of 15 days.I applied for credit card on 3rd july 2010 and got a receipt of my FD on 6th july.I waited for about 21 days & then enquired about it.I was amazed to kow that no progress has been made since then as name of my account is "ANKUR KUMAR SETHI" where as i provided documents showing as "ANKUR KUMAR" .I've given all legal documents showing my father name & DOB for confirmation.
After 5 days,the executive keep on repeating that your name issue has been resolved as our branch manager conveyed that you are the legitimate person as per their records.But toay(3rd august) i visited the bank & was shocked to know that nothing has been done & my status is still "PENDING"!
I contacted customer centre but still no help!!!!What shall i do know????
ANKUR KUMAR SETHI
a/c:[protected]
Credit Card Application Reference Number:2157729
hi i am aruna,
i have a salary account in the axis bank, koyembedu branch, chennai.
Branch ID: 1009
Acc No: [protected]
Today i went to the axia bank ATM (Ambattur Branch) to collect the money. that time some problem were occured in that atm system. Before that i have checked my balance .it showed that i have Rs. 2683/- . But After i given the with draw command, it shows that i have only Rs.83/- . i didn't collect money .what should i do now? today holiday for the bank. tomorrow also holiday.
I have tried for the customer care number.they didnt attend my call.
Please help me .
For further details, please call me - [protected].
i have a salary account in the axis bank, koyembedu branch, chennai.
Branch ID: 1009
Acc No: [protected]
Today i went to the axia bank ATM (Ambattur Branch) to collect the money. that time some problem were occured in that atm system. Before that i have checked my balance .it showed that i have Rs. 2683/- . But After i given the with draw command, it shows that i have only Rs.83/- . i didn't collect money .what should i do now? today holiday for the bank. tomorrow also holiday.
I have tried for the customer care number.they didnt attend my call.
Please help me .
For further details, please call me - [protected].
Hi I am Aruna K
Customer Id:[protected]
Branch Id:1009
Acc No:[protected]
Branch : koyembedu, chennai
Sir,
I have a salary Account in the Axia bank, Koyembedu, Chennai.
Today i went to ATM to collect money. i have checked my balance . it showed that i have Rs.2683 /-. after that i given a command for Cash with drawl, that time some problem has occured in that atm system. The Security who is working in the Ambattur branch Atm has told that, that is the satellite problem which happens often there. so that system did not respond for the with draw command . so i did not receive any money from that . But after that i checked my balance, it shows that i have only Rs. 83/- Balance.
What should i do now? today is the holiday for the bank and tomorrow also the holiday. i have tried for the customer care number, but they did not attend my call.
Please help me?
Customer Id:[protected]
Branch Id:1009
Acc No:[protected]
Branch : koyembedu, chennai
Sir,
I have a salary Account in the Axia bank, Koyembedu, Chennai.
Today i went to ATM to collect money. i have checked my balance . it showed that i have Rs.2683 /-. after that i given a command for Cash with drawl, that time some problem has occured in that atm system. The Security who is working in the Ambattur branch Atm has told that, that is the satellite problem which happens often there. so that system did not respond for the with draw command . so i did not receive any money from that . But after that i checked my balance, it shows that i have only Rs. 83/- Balance.
What should i do now? today is the holiday for the bank and tomorrow also the holiday. i have tried for the customer care number, but they did not attend my call.
Please help me?
Axis Bank — not issuing the bills and charging late payment charges and harssing over phone
Sir /Madam;This is naveen who had taken credit card and was not receiving the statement on time after reporting to axis bank customer care and met official axis bank @ mg road in person ,after some time excecutive called me for the payment with latepayment charges included ,so i requested them send me the statement along with the expalanation from axis bank manager on the company letterhead later i have informed the same to all the executives till now but non of them reverted back
now ececutives have started harrsing me over the phone telling they are the managers and few days back Ms Asha gave me call for payment and i expalined i can pay u by installments because my father has expired and i have spent more than 3 lakhs same ,she reverted back and told manager has agreed for settlement ,and make the payment pay 10 installaments 1000 per month and the total amount i need to pay is RS10000
but person by name raju and ravi called for the same and was very rude and harrased me to pay the amount immdiately so plz help me reslove this concern
my customer id is[protected] my id is disabled due to enter wrong password. kindly help me to short out this problem .
AXIS BANK, — No response for my fund transfer request and complaint
I have submitted a request letter to activate my fund transfer in Axis Bank Koramangla. As per them, it would have teken 2 working days for this to be acticated. After sending 5-6 reminder mails as well as launching a complain at their call centre, I have still not recieved a single correspondence from the Bank neither has any action been taken to activate my fund transfer. I wonder how this bank is running given such a pathetic customer service.
Customer ID[protected]
Dear Sir,
I am Kavita Srivastava, having an account in Axis Bank, DLF Gurgaon Branch. My A/c No. is [protected]. I withdrew an amount of Rs. 4, 000 on 6th Jan 2012 from Bank of India ATM, Munirka Branch but I didn’t get the cash and the amount got deducted from my account. On 14th Jan 2012, the whole amount got credited to my account but again Rs.3, 500 was deducted as Lien amount which has yet not been refunded back after numerous calls to your customer service department.
Now I request you to kindly look into this matter and let me know when I would receive my whole amount back. I also want to know what is lien amount and why it has been deducted from my account.
Awaiting for your positive and sonest reply.
Regards,
Kavita Srivastava
I am Kavita Srivastava, having an account in Axis Bank, DLF Gurgaon Branch. My A/c No. is [protected]. I withdrew an amount of Rs. 4, 000 on 6th Jan 2012 from Bank of India ATM, Munirka Branch but I didn’t get the cash and the amount got deducted from my account. On 14th Jan 2012, the whole amount got credited to my account but again Rs.3, 500 was deducted as Lien amount which has yet not been refunded back after numerous calls to your customer service department.
Now I request you to kindly look into this matter and let me know when I would receive my whole amount back. I also want to know what is lien amount and why it has been deducted from my account.
Awaiting for your positive and sonest reply.
Regards,
Kavita Srivastava
Dear Sir,
i have lost my ATM's pin code, i have submit request form for new pin no. from last ten days i have daily check but till don't received pls do need full and arrange the pin code asap as per given below my form detail
my a/c no. [protected]
atm no. [protected]
mob. [protected]
pls infome me on my cell no.
regards
rakesh kumar
i have lost my ATM's pin code, i have submit request form for new pin no. from last ten days i have daily check but till don't received pls do need full and arrange the pin code asap as per given below my form detail
my a/c no. [protected]
atm no. [protected]
mob. [protected]
pls infome me on my cell no.
regards
rakesh kumar
I NAVJEET KAUR HAVING A CURRANT A/C IN AXIS BANK KALKAJI BRANCH NEW DELHI-19 MY C.A A/C NO IS [protected] IN THE NAME OF M/S NAVJEET TOUR & TRAVELS, I HAVE BEEN FACING CLEARING RELATED PROBLEMS IN YOUR BANK WHICH I THINK SHOULD NOT BE HAPPENED IN BANK LIKE YOU, I AM JUST WRITING MY LATEST EXPERIENCE AS MY OFFICE ASSISTANT YASHWANT RAWAT DROPPED 2 CHEQUES IN DROP BOX BETWEEN 9.00AM TO 9.30 AM ON DATED 24/07/2013 AT KALKAJI MAIN BRANCH.AND ACCORDING TO CLEARING NORMS THE AMOUNT SHOULD BE PROJECTED CLEAR BALANCE IN MY ACCOUNT BY 5.30PM NEXT DAY I.E ON 25/07/2013 AND SAME I RECEIVE SMS ALERT ON MY MOBILE AT THAT DAY BUT MY SURPRISE I INCIDENTALY CHECKED MY BALANCE AT ONE OF AXIS BANK ATM AT 3.00PM I DIDN"NT FOUND ANY CHEQUE DETAILS WHICH COULD REFLECT THAT THE CHEQUE WHICH I DEPOSITED IN MY ACCOUNT ARE CLEARED BY 6PM
I SEND MY HUSBAND MR CHARANJIT SINGH TO FIND THE EXACT STATUS OF CHEQUES HE REACHED THE SAME BRANCH AND HE CAME TO KNOW THAT THE SAME CHEQUES DIDN"T BOOKED ON SAMEDAY AND THAT WERE BOOKED ON 25/07/2013 BY BANK STAFF ALTOUGH I HAVE DEPOSITED THOSE CHEQUES ON 24/07/2013 AT ABOVEMENTIONED TIME AS BANK HAS HIS BRANCH UNDER CCTV SURVEILLANCE AND ONE CAN EASILY CHECK HIS OR HER CLAIM
NOW THE QUESTION IS THAT IF BANK STAFF DOES NOT OPEN DROP BOX NOT MORE THAN ONCE DESPITE NORMAL BANK DAYS WHO IS RESPONSIBLE FOR THE LOSS WHICH I SUFFERED AS ONE CHEQUE GOT DISHONOURED ON 26/07/2013 IN MY ACCOUNT.
TODAY I RECEIVED A CALL FROM YOUR SAME BRANCH BY ASST.MANAGER MS. MANJULA AT 10 AM REGARDING THE INCIDENT BUT SHE SIMPLY INQUIRED ABOUT IT BUT DOES NOT HELPED ME WHAT HOPEFULLY STEPS SHE IS GOING TO TAKE ABOUT THIS MATTER AND IT IS NOT A ONE TIME MISTAKE BY BANK STAFF I HAVE ALSO FACED THE SAME PROBLEMS EARLIER BUT I DID NOT NOT GIVEN ANY COMPLAIN IN THIS RAGARD
I REQUEST KINDLY GIVE ME THE REASON AND TELL ME WHO IS RESPONSIBLE FOR THIS MY EMAIL ID IS navjeettour.[protected]@gmail.com
I SEND MY HUSBAND MR CHARANJIT SINGH TO FIND THE EXACT STATUS OF CHEQUES HE REACHED THE SAME BRANCH AND HE CAME TO KNOW THAT THE SAME CHEQUES DIDN"T BOOKED ON SAMEDAY AND THAT WERE BOOKED ON 25/07/2013 BY BANK STAFF ALTOUGH I HAVE DEPOSITED THOSE CHEQUES ON 24/07/2013 AT ABOVEMENTIONED TIME AS BANK HAS HIS BRANCH UNDER CCTV SURVEILLANCE AND ONE CAN EASILY CHECK HIS OR HER CLAIM
NOW THE QUESTION IS THAT IF BANK STAFF DOES NOT OPEN DROP BOX NOT MORE THAN ONCE DESPITE NORMAL BANK DAYS WHO IS RESPONSIBLE FOR THE LOSS WHICH I SUFFERED AS ONE CHEQUE GOT DISHONOURED ON 26/07/2013 IN MY ACCOUNT.
TODAY I RECEIVED A CALL FROM YOUR SAME BRANCH BY ASST.MANAGER MS. MANJULA AT 10 AM REGARDING THE INCIDENT BUT SHE SIMPLY INQUIRED ABOUT IT BUT DOES NOT HELPED ME WHAT HOPEFULLY STEPS SHE IS GOING TO TAKE ABOUT THIS MATTER AND IT IS NOT A ONE TIME MISTAKE BY BANK STAFF I HAVE ALSO FACED THE SAME PROBLEMS EARLIER BUT I DID NOT NOT GIVEN ANY COMPLAIN IN THIS RAGARD
I REQUEST KINDLY GIVE ME THE REASON AND TELL ME WHO IS RESPONSIBLE FOR THIS MY EMAIL ID IS navjeettour.[protected]@gmail.com
I NAVJEET KAUR HAVING A CURRANT A/C IN AXIS BANK KALKAJI BRANCH NEW DELHI-19 MY C.A A/C NO IS [protected] IN THE NAME OF M/S NAVJEET TOUR & TRAVELS, I HAVE BEEN FACING CLEARING RELATED PROBLEMS IN YOUR BANK WHICH I THINK SHOULD NOT BE HAPPENED IN BANK LIKE YOU, I AM JUST WRITING MY LATEST EXPERIENCE AS MY OFFICE ASSISTANT YASHWANT RAWAT DROPPED 2 CHEQUES IN DROP BOX BETWEEN 9.00AM TO 9.30 AM ON DATED 24/07/2013 AT KALKAJI MAIN BRANCH.AND ACCORDING TO CLEARING NORMS THE AMOUNT SHOULD BE PROJECTED CLEAR BALANCE IN MY ACCOUNT BY 5.30PM NEXT DAY I.E ON 25/07/2013 AND SAME I RECEIVE SMS ALERT ON MY MOBILE AT THAT DAY BUT MY SURPRISE I INCIDENTALY CHECKED MY BALANCE AT ONE OF AXIS BANK ATM AT 3.00PM I DIDN"NT FOUND ANY CHEQUE DETAILS WHICH COULD REFLECT THAT THE CHEQUE WHICH I DEPOSITED IN MY ACCOUNT ARE CLEARED BY 6PM
I SEND MY HUSBAND MR CHARANJIT SINGH TO FIND THE EXACT STATUS OF CHEQUES HE REACHED THE SAME BRANCH AND HE CAME TO KNOW THAT THE SAME CHEQUES DIDN"T BOOKED ON SAMEDAY AND THAT WERE BOOKED ON 25/07/2013 BY BANK STAFF ALTOUGH I HAVE DEPOSITED THOSE CHEQUES ON 24/07/2013 AT ABOVEMENTIONED TIME AS BANK HAS HIS BRANCH UNDER CCTV SURVEILLANCE AND ONE CAN EASILY CHECK HIS OR HER CLAIM
NOW THE QUESTION IS THAT IF BANK STAFF DOES NOT OPEN DROP BOX NOT MORE THAN ONCE DESPITE NORMAL BANK DAYS WHO IS RESPONSIBLE FOR THE LOSS WHICH I SUFFERED AS ONE CHEQUE GOT DISHONOURED ON 26/07/2013 IN MY ACCOUNT.
TODAY I RECEIVED A CALL FROM YOUR SAME BRANCH BY ASST.MANAGER MS. MANJULA AT 10 AM REGARDING THE INCIDENT BUT SHE SIMPLY INQUIRED ABOUT IT BUT DOES NOT HELPED ME WHAT HOPEFULLY STEPS SHE IS GOING TO TAKE ABOUT THIS MATTER AND IT IS NOT A ONE TIME MISTAKE BY BANK STAFF I HAVE ALSO FACED THE SAME PROBLEMS EARLIER BUT I DID NOT NOT GIVEN ANY COMPLAIN IN THIS RAGARD
I REQUEST KINDLY GIVE ME THE REASON AND TELL ME WHO IS RESPONSIBLE FOR THIS MY EMAIL ID IS navjeettour.[protected]@gmail.com
I SEND MY HUSBAND MR CHARANJIT SINGH TO FIND THE EXACT STATUS OF CHEQUES HE REACHED THE SAME BRANCH AND HE CAME TO KNOW THAT THE SAME CHEQUES DIDN"T BOOKED ON SAMEDAY AND THAT WERE BOOKED ON 25/07/2013 BY BANK STAFF ALTOUGH I HAVE DEPOSITED THOSE CHEQUES ON 24/07/2013 AT ABOVEMENTIONED TIME AS BANK HAS HIS BRANCH UNDER CCTV SURVEILLANCE AND ONE CAN EASILY CHECK HIS OR HER CLAIM
NOW THE QUESTION IS THAT IF BANK STAFF DOES NOT OPEN DROP BOX NOT MORE THAN ONCE DESPITE NORMAL BANK DAYS WHO IS RESPONSIBLE FOR THE LOSS WHICH I SUFFERED AS ONE CHEQUE GOT DISHONOURED ON 26/07/2013 IN MY ACCOUNT.
TODAY I RECEIVED A CALL FROM YOUR SAME BRANCH BY ASST.MANAGER MS. MANJULA AT 10 AM REGARDING THE INCIDENT BUT SHE SIMPLY INQUIRED ABOUT IT BUT DOES NOT HELPED ME WHAT HOPEFULLY STEPS SHE IS GOING TO TAKE ABOUT THIS MATTER AND IT IS NOT A ONE TIME MISTAKE BY BANK STAFF I HAVE ALSO FACED THE SAME PROBLEMS EARLIER BUT I DID NOT NOT GIVEN ANY COMPLAIN IN THIS RAGARD
I REQUEST KINDLY GIVE ME THE REASON AND TELL ME WHO IS RESPONSIBLE FOR THIS MY EMAIL ID IS navjeettour.[protected]@gmail.com
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