I am holding a Home Loan account with Axis Bank.
The Loan EMIs are deducted from my Account via Cheques every month.
On 21st April 2008, my Cheque could not be cleared due to
lack of funds in my Bank Account.
On 6th May, an Executive (from AXIS Bank) visited my factory (after prior telephonic consent)
to recieve the due amount. I paid him the amount in Cash and obtained the reciept for the payment.
On 15th May, the previously uncleared Cheque was presented by AXIS Bank to my Bank and was cleared for the already paid amount (in Cash on 6th May).
This totals up to 2 payments for one month (April 2008) against my Home Loan from AXIS Bank.
This is really surprizing that AXIS can produce the same uncleared Cheque again inspite of recieving the specified month's EMI payment by Cash.
I requested AXIS Bank Customer Care to look into this matter and revert back urgently with the reason of
the Double Payment Clearance by such a reputed Bank like AXIS.
Still waiting, but no reply so far.
What if they present another cheque for the May payment??