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Axis Bank - Axis Bank Complaints

 
200 Reviews
User
  Hozefa Burhanudin
An Amount of Rs. 6150/- has been debitted from my account on 29th september 2008 saying it is a consolidated charges for accounts now i am having a savings accounts in bank so if due to improper maintaining of quarterly balance the amount deduct should be not more than 750/- so now plz help me regarding the matter or can i file a case against the axis bank in RBI, kindly help me.


Complaint comments 199 Comments     Updated:
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N Dec 27, 2011 by
User
JAI PATHAK  
 
Dear Sir,

As per the above subject, I am Jay Prakash Pathak, want to inform you that my Salary account is with your Branch. My account No.911010054685455, I used by debit card on dt. 18/11/2011 to pay online fee payment to “CTET REGISTRATION” INR 511/-, Desktop Machine displays a message "Transaction time Out", So cash & transaction Slip is not received from Central Board of Delhi. Then I checked it on 18/11/11 by mobile message at 02:14 it shows the amount of Rs 511/- is debited from my account on Dt. 18/11/2011.

Transaction details as below:
18/11/2011 Card Info: Pur/Central Board of Delhi/181111/0834.

Kindly look into the matter and request you to credit (reverse) my hard earn money in my account as soon as possible. I am waiting for your earlier reply. My phone no. 9717246385.
Thanking you,

With regards,
Jay Prakash Pathak
Account Holder Name: Jay Prakash Pathak
Saving Bank Account No.:- 911010054685455
Email Id: - Jayprakash.pathak@Mindmillsoftware.com
N Feb 22, 2012 by
User
gautammaurya_333 Axis Bank  - Central Delhi, Delhi, India
 

Axis bank not give my money - Axis Bank

Respected Sir,
My Axis Bank’s A/C No. is 909010041492430. On 12 August 2010., for withdraw,

I have Entered Rs.4000/- in Punjab National Bank’s ATM. but, the ATM machine

dispense me Rs.3000/- Only, instead of Rs.4000/-. I received a statement in

which this was written that “the Full amount is debited from my account”,

without receiving the Complete money. This is a case of Metro Hospital

Complex Sector-12, Noida, (U.P.) PNB’s ATM. I have complaint so many times to

customer care of PNB and Axis bank, but every time they told me “you will get

your full amount.” So I was disappointed too much. What I have to do in this

type of situation.

I will be highly obliged to you if you will take a serious action regarding

this Problem because I am not the only person facing this type of problem.


Thanking You

Yours Sincerely

Gautam Kumar Singh
Axis Bank A/C No. 909010041492430

Con No. 09650433394
gautammaurya_333@yahoo.co.in
N Feb 22, 2012 by
User
kbhagtani Axis Bank  - Bhavnagar, Bhavnagar, Gujarat, India
 

Sub Par Services - Axis Bank

Hi Guys,

I have 4 accounts with Axis bank. Recently I requested for a cheque book and its been over 45 days, I haven't received one yet. In addition, these guys have somehow blocked my debit card and I can not make a transaction online. The current Branch head G. Shesh Kumar is a person with no responsibility. When I walked into the branch and lodged a complaint, he started ridiculing me.

The staff of the bank is not professional enough and the receptionist cant even talk proper hindi, forget about english. The management is hotch potch and they care a damn for customer service. Incidentally, I fall under HNI category but they dont seem to care for it.

Thanks,
Kapil
N Mar 27, 2012 by
User
michelledalmeida  
 
Worst service. The Branch Manager of Axis Bank (Pumping Station, Nasik) is a complete shit on the chair. While opening account, they talk so sweetly and run behind us as dogs and I had confirmed about Pass book, they said anyone from family can come and collect it from Branch. Now I am in Mumbai for health treatment, and these shit people are saying I need to personally attend the bank and collect the Pass Book. Bloody shit on the Branch managers face. I will publish this all over the internet.
N Mar 28, 2012 by
User
rahul29093  
 
I am Rahul kumar A/c 911010012032868 Sasaram branch Axis Bank
Dt 24-03-2012 ko mere account se 3312 debit kiya gaya jo wrong charges hai
maine ek offer ke tehat 1000 se account open kiya tha jo mujhe bank se mile jankari me bataya gaya tha ki 3 months me 1000 ka balane matain karnana 1 year account chala raha hu phir bhi mujhe 3312 ka charge ki jo maine account ko mainten kiya tah 2246 bank helpline no par call karne par bolte hai aapka charge wrong kiya gaya hai aap branch se sampark karo branch bolte hai charges sahi kiya gaya hai please help me RBI

Rahul kumar
A/c 911010012032868
M 9801002829
mail ID: rahulkumar1990.2008@gmail.com
D Apr 12, 2012 by
User
pandaje  
 
Hi,

PLEASE DO NOT START ANY NEW BUISNESS WITH THEM ...WARNING...

Corperate ID : PANDAJE

I have applied the net banking service.I have got the both user name and password handy

I have 2 password envelope.I just wanted to know the procedure which password I required and when?

When I called the Customer service that, They are not able to see that .I am having the net banking activated


I just called to know the procedure and today also no answer provided


Extremely unsatisfied with AXIS BANK SERVICES

Since I am in touch with this Bank. My business is Totally messed up..

Hope to hear from you soon


email at .pritam.singh@pandaje.com
N May 15, 2012 by
User
sawan4love  
 
Sir,
i have 4 Current Accounts in Nagpur Civil Lines Branch ..
Sir they are not sending bank statement every month... they send bank state with the gap of the every month
so sir its my request to take action as soon as possible
Regards
S.Dongre
9595824577
N May 21, 2012 by
User
arjun23  
 
Dear sir
myself arjun ruhela i have a axis bank account in bazpur branch.my account no is 517010100032009 bank will block my account.i need money please check it out whats the matter.

Please contact me soon
thank you
arjun rohilla
Email. Arjun2ruhela@gmail.com
N Jun 5, 2012 by
User
AJJUPINKU  
 
Dear Sir / Madam,


With reference to the above subject I Ajit Anil Ghag wants to lock a compliant of you franchise's person of Shivam, Sujata of Axis Bank (Contact No - 02242579120 & 02242579138)

This is for the reason of mental harassment of my wife Poonam Ajit Ghag at during office hours. The persons called in each and every department of my wife’s office for enquiry.

Instead of my several request of official letter of settlement amount of my credit card nobody replied on it neither I received any official letter since last more than one year.

But they are continuously keep calling at my landline nos for the money. Now they are started calling at my wife’s office.


On Saturday 2nd June there was a call from one lady name “Sujata”, she told like I am a robber & stold some money from Axis Bank…….

Is the kind of language you use with your customer ???????? Is this a way of your business ???

I want you to take the necessary action against all the persons mentioned above.

Waiting for positive response from your side.

Thanks & Regards,

Ajit Ghag
M - +919923620303
N Jun 8, 2012 by
User
Subrata001  
 
To,
Axis Bank Head Office, Dt.12-06-2012
Axis House, Bombay Dyeing Mills Compound
Pandurang Budhkar Marg,
Worli, Mumbai:-400 025
Phone:-022-2425252

Dear Sir

I have already transferred from Pune to Kolkata, at the time of transfer I have already deposited the application for change of address & mobile No to your Senapati Bapat Rd.Branch, Pune around 1st week of September, 2011. But I am very much regret to inform you that till today the same are not activated and I am not getting any information on mobile and not getting any statement related to my Savings A/C and Credit Card

1. Name:- SUBRATA DAS

2. Axis Bank Savings A/C No:- 288010100019105 (Salary A/C )

3. Credit Card No:- 4718-6100-0286-3091

4. New Mobile No:- 9038946059

5. New Address :- Subrata Das, 76, Ghosh Para, 2nd Floor, Post:-Haltu, Kolkata:-700 078

6. My mail address:- subratadas@petron-civil.com

Again I am requesting your kind-self please arrange to change my postal address and mobile no (for phone banking) immediately and Please also send my last 6(Six) months Banks statement (A/C No-288010100019105) immediately to my mail address at the earliest, which is urgently required.

Your early action in this regards will be highly appreciated


Regards


(SUBRATA DAS)
N Jun 11, 2012 by
User
abdulbashitkhan  
 
i am basit khan i am in visakhapatnam, my credit card no:4718 6100 0253 7489 my name is abdul bashit khan
my mobile message Rs. 5499 was spent on your Axis Bank credit card no. xxx7489 on 25-05-2012 at DINING PLUS From: Bashit Khan this my message

respected sir

DINNING PLUS COMPANY why to cutting my credit amount Rs. 5499/- i will talk to them customer care u will see voice recording talk to customer care. so please request cancel my DINNING PLUS payment ok

so please cancel dining plus amount 5499/- please cancel payment

thank u
with regards
Abdul Bashit Khan
my email srinu_17051971@yahoo.co.in
9290552887
visakhapatnam
N Jun 11, 2012 by
User
bija prakash rai  
 
Dear sir, I hv been with u for a few years as an nri I tried for loan against my property and you claim you dont do it. I was in delhi in the month of may, still asking if you do loan against property, I was told flatly NO . To my surprise a mr. jindal sends me an email on 23 may that they do? Now this double standard biz coming frm your bank surprise me, are you guys looking for free add promo or GIMMICK I just thought your bank is reputable due to recommendation, but now hv second thoughts? ...[pls clarify and need an answer as i hv saved the proof of mr.jindal ///
B.RAI need a response frm relv authorities ASAP...
A Jun 23, 2012 by
User
VIDHIGULATI  
 
KIND ATTENTION MR PUNEET SHARMA AXIS BANK

I, AMAR NATH KALRA R/0 WZ-48/5A, GALI NO 6 KRISHNA PARK EXTENSION TILAK NAGAR AREA HAVE BEEN MAINTAINING A SAVING BANK ACCOUNT IN AXIS BANK G-12-A V IKAS PURI
ACCOUNT NO 0790 10100 255899 SINCE 2007.
MY DATE OFBIRTH IS 12-12.1946. THE ABOVE SAVING BANK ACCOUNT WAS OPENED WITH MINIMUM AMOUNT OF RS 5000/- RUPEE FIVE THOUSAND ONLY THEREAFTER I AM CONTINUING MY ACCOUNT TILL DATE.
IN APRIL 2011 I HAVE A CREDIT BALANCE OF RS 7400 IN MY SAVING BANK ACCOUNT. I SURPRISED TO NOTE RECENTLY WHEN I GOT MY PASSBOOK COMPLETED I HAVE SEEN
THAT I HAVE BEEN DEBITED WITH THE FOLLOWING AMOUNT:

AN AMOUNT OF RS 750.00 + 77.00 + RS 750.00 +77.00 +
750.00+ 77.00 THREE TIMES IN SEPT 2011+ DEC 2011 +
MARCH 2012.

WHEN I CONTACTED THE BANK OFFICIAL MR PUNEET SHARMA
OF AXIS BANK HE TOLD ME THAT THESE AMOUNT HAVE BEEN WRONGLY DEBITED DUE TO OVERSIGHT . HE HIMSELF WITH HIS OWN HANDWRITING WRITTEN APPLICATION ON MY BEHALF AND
GOT SIGNED IT FROM ME AND TOLD ME HE WILL REFUND THE ABOVE 3 +3 DEBIT ENTERIES WHICH WERE DEBITED ON A/C OF CONSOLIDATED CHARGES 10% + QUARTER BALANCE MAINTENANCE WHICH WERE NOT APPLICABLE TO MY SENIOR CITIZEN ACCOUNT WHICH I OPENED WITH RS.5000.00 DEPOSIT INTHE YEAR 2007. THESE AMOUNTS WERE TO CREDITED TO MY SAVING BANK ACCOUNT.
TODAY I RECEIVED A TELEPHONIC CALL FROM MR PUNEET SHARMA. AXIS BANK ASKING ME BETTER TO WITHDRAW ALL THE AMOUNT FROM ATM IMMEDIATELY TO AVOID FURTHER DEBIT OF OF RS 750.00 WHICH IS DUE ON 24TH JUNE 2012

ALSO ASKED ME TO OPEN A NEW SAVING BANK ACCOUNT OF AFTER CLOSING THE EXISTING ACCOUNT AS SENIOR CITIZEN WHERE I CAN MAINTAIN A AVERAGE MINIMUM BALANCE OF RS 5000.00 WITHIN A 3 MONTHS TIME.

YOUR GOODSELF IS REQUESTED TO KINDLY CREDIT THE 3+3 DEBIT
ENTRIES AS ABOVE APPROXIMATELY 2400.00 TWO THOUSAND RUPEES.
TO MY SAVING BANK ACCOUNT SO THAT I MAY CONTINUE MY ACCOUNT.
I WAS NEVER NOTIFIED BY THE BANK IN WRITING OR VERBALLY TO HAVE MINIMUM BALANCE OF RS.10000/-
SENIOR CITIZEN CONTACT # 95820 45477 AMAR NATH KALRA
ACCOUNT NO 0790 10100 255899
23RD JUNE 2012
vidhigulati9@yahoo.com
A Jun 28, 2012 by
User
svbhaskar  
 
Never contact Mr Elumalai, 9840866087, Ms Deepa, 044-64525237 of Axis bank for perosnal loans, they are bledy cheats. They will talk good to you but laugh at your behind. They ruthless idiots with no helping tendencies.

Regards,
Bhaskar S
N Jul 11, 2012 by
User
anjanrout  
 
Dear Sir,

This is Anjan Kumar Rout from Pune. I am having a salary account in your axis bank, hinjewadi branch, pune.
I am working with Shriniwas Rainbow Developes as a Sr Accountant.
Our whole salary is processed through your axis bank, hinjewadi branch, pune.
Also we are having one current account in the name of Shriniwas Rainbow Develoers at your
axis bank, hinjewadi branch, pune .
I am looking after the whole accounts of Shriniwas Rainbow Developers.

The matter is i am using your axis bank credit card since last 6 months.
Your staff Mr Sudhir Gupta did not mentioned about the charges thoroughly when opened the credit card account.
When I asked about the charges of late payment he did not mentioned thoroughly and just replied nothing to worry
it will be some thing higer than your bank interest.thats all.
Every month the credit card using amount auto debited from my salary account.
But last month it was something i, e approx 1500/- was short in my salary account to repay the credit card account.
So for this mistake axis bank have charged Rs.1500/- ( Bounced charges + penalty + interest )
When i phoned to Mr Sudhir Gupta your employee who is working at your axis bank credit card division, hinjewadi, pune branch
about the charges he replied me very rough manner.
What he replied i am mentioning here. " I just opened your credit card account, but i can not explain you about the
charges, it is the duty of our higher authority to give explanation about the charges."
This is for your kind information that I am a valued customer of your axis bank.
I am unable to pay the charges of Rs.1500/-. I can pay the bounce charges i, e 300/- + s.t + interest charges, but i request
you not to charge any other charges to me.
Please consider my application and do the needful.
I am thinking to stop all the transaction with your axis bank, hinjewadi, pune branch.
Again I request to the axis bank authorities to reconsider my application and reverse the charges as well.

Thanking You,
Regards


Anjan Kumar Rout
Axis Bank Credit Card No.5241780000634852
N Aug 30, 2012 by
User
shashank.d65@gmail.com  
 
Dear,
Sir

I have withdrawn 400 Rs. from cash-ATM/UBI FC ROAD/PUNE/300812 AROUND
6 PM ON 30/08/2012 but all of sudden ATM stopped working and it did not deliver requested amount. Rupess 400 has been debited from my account after that . Kindly take proper action and credit 400 Rs. in My account.
N Sep 13, 2012 by
User
sarithasuresh  
 
Good after noon sir i have droped a chq. in bangalore basavangudi branch on 10.09.12 but till date it has not been cleared our credit card due date is on 14.09.12, we have contact basavangudi branch but they are not giving proper response, they are telling we do not have any information about credit card you can contact custmer care, but we are trying to call them but there was no respons. which is the way to contact axis bank credit card department. please help us.
N Sep 18, 2012 by
User
Sathish Vrs Axis Bank  - Chennai, Tamil Nadu, India
 

salary problem - axis systems

in this company not giving salary for employees.......and lot of works give to employees....employees working time in this company 9am-11pm ...in this company also having consultancy....
N Oct 1, 2012 by
User
poojabhi  
 
I have a savings a/c with Axis Bank.I want to Know the reason of money reduction from my account (a/c no.911010034315312)on 24-09-12. Inspite of having sufficient a/c balance in my a/c which i checked and confirmed on 23-09-12 your bank has returned my cheque unpaid on 24-09-12(cheque no.-765984)which has effected my reputation .As a customer of your Bank I want to know a genuine reason for this reduction and I also want the refund of my hardly earned money which has been deducted without any information to me.If my a/c balance is sufficient for my cheque till 23-09-12(as i confirmed it on 23/9)then how can the bank return my cheque unpaid on the next day itself i.e.24-09-12.I want a valid answer from the Bank to the earliest so please consider it as soon as possible.

thanking you, waiting for your reply
Pooja Arora
8650430234
D Oct 12, 2012 by
User
samprikta adhikari  
 
This is to inform you that I have opened an savings a/c on 01.10.12 at Muchipara More Branch with a cash deposit of Rs 10000/- & the a/c no has been alloted on that very date. I have the counterfoil of deposit receipt where the a/c no has been enumerated.

I have received one cheque dated 06.1012 & while presented the same today in the branch for crediting the same to my a/c, it was informed to me that they cannot do so as the a/c has been activated on 09.10.12. They even advised me to go to the issuing authority ( here it is the post master of Howrah head office ) to issue a new cheque changing the date suitably which should be later than 9.101.12.

I strongly object to this act of your branch & request you to accept the cheque for crediting to my a/c which was opened on 01.10.12 with clear cash deposit & allotment of a/c no. The delay in activation at any date afterwards is your internal matter & denial of providing service to the customer for the reason not attributable to me is not acceptable .

Looking for quick resolution of this issue.

Regards.

Samprikta Adhikari

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