Axis Bank Credit Card — Overcharged

Address:

West Bengal

Hi,

I am Ashish Kumar using Axis Bank credit card no 52417XXXXX544945 from last 1 and half years.
I am enjoying benefit of fuel surcharge waiver till Aug'12 on any transaction between Rs 400 to 4000.
But after Aug'12 such benefits is not been credited to my statement.
For example in Nov'12 I make 3 transaction from Mira Service Station Kolkata and in statement charges applicable Rs 42.13 on every transaction on Rs 1500.

I herewith attaching statement of Aug'12 for ur ref where waiver had been credited to my account when I was transacted from same station. Requesting you to plz credit all waiver during the period from Sep to Dec'12 and thereafter.

I also like to bring into ur notice that when I was complaining about the above matter through customer care help line no[protected] and[protected], they people was disconnected my phone twice when I was asked to connect me to their senior.


Regards,
Ashish
[protected]