Axis Bank — IGNORANCE OF DUTIES

Address:

Bhopal, Madhya Pradesh

DEAR SIR,

I WAS VISITED ON 28/3/2012 AT AXIS BANK, MP NAGAR BRANCH, BHOPAL & ENQUIRE ABOUT MY ACCOUNT BALANCE & ISSUED THE CHEQUES ACCORDIND TO BALANCE AVAILABLE. AS MY ACCOUNTS ARE NOT IN OPERATION SINCE LONG TIME , I ASK THE BANK EXECUTIVE ABOUT MY ACCOUNT STATUS ( ACTIVE OR DE- ACTIVE), AFTER GETTING CONFIRMATION FROM HER THAT THE ACCOUNT IS ACTIVE I ISSUED CHEQUES FOR LIC POLICY & REPAYMENT OF HOUSING LOAN TO GETTING THE TAX BENEFIT, BEFORE ISSUING THE CHEQUE I RE-CONFIRM FROM BANK EXECUTIVE AS THE CHEQUES ARE IMPORTANT, SHE ASSURED ME THAT THE CHEQUES WERE PASSED.

AFTER ONE MONTH I RECEIVED A LETTER FROM UNION BANK ( FROM WHERE I AM GETTING HOUSING LOAN) THAT THE CHEQUES WHICH WAS DEPOSITED BY ME FOR RE-PAYMENT OF HOUSING LOAN WERE BOUNCED DUE TO INSUFFICIENT BALANCE. I WAS SHOCKED & RUSH TO AXIS BANK. WHEN ENQUIRE ABOUT DISOWNERED CHEQUE, SHE TOLD ME THAT YOUR ACCOUNT IS DORMENT.

TILL TODAY I HAVE NOT RECEIVED A SINGLE CORRRESPONDANCE FROM BANK & DUE NEGLIGENCE OF BANK I AM NOT ABLE TO GET THE TAX BENEFIT.

YOU ARE REQUESTED TO PLEASE LOOK INTO THE MATTER & TAKE NECESSORY ACTION REGARDING THE SAME,

REGARDS,

RAKESH GANGRADE