Dispute of Charges on my Statement Period (11 Oct 2011 to 11Nov 2011)
My Credit Card no 5241-7800-0012-1579 statement dated May 10, 2012..Please note that we have already sent a copy of proof of only a single transaction by the merchant VMSS (a copy is attached herewith).
However, it may be noted that we have not been credited twice by VMSS which confirms just one transaction.The tax credit has been shown just once on the record and also on the website. (attached a proof of current date (15/05/2012) print out).
Please feel free to provide asuitable proof that the nerchant has claimed the second transaction.This is a recurring mental torture by the bank and if needed I may to approach Grahak Suraksha Seva Mandal for a necessary solution.
I would appreciate a quick response with a settlement to the issue as discussed in this mail.
I have attachments to prove the same.They are
1) Property Tax paid receipt confirmation generated once only
2) Vadodara Mahanagar Sewa Sadan website entry into the history of the property tax paid so far is also once date 17112011
3) Dispute form duly completed
4) The disputable statement for the period of 11 Oct 2011 to 11Nov 2011.
5) Tax Piad Receipt by vmss
6) Vadodara Mahanagar Sewa Sadan website entry into the history of the property tax paid so far is also once date 15052012
However, please note that I have also received just one SMS alert for the same on the day of the transaction.If the transactions were two we might have received two alerts.
I would like you to investigate and rectify into the system as this has unnecessary caused inconvenience to us and leads to an unhealthy relations.
Awaiting a prompt response as I am making the whole payment soon and expect that you reverse the above charges at your earliest.