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Babyoye.com |
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7 Reviews
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Udit Sawhney
on Jul 6, 2011
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Order Not Delivered
Babyoye.com = Pathetic shopping experience
1st their payment gateway is total crap - orders do not go through - and your vouchers purchased get stuck in their order... then they do not bother to reply to your emails.
Then they will call you and apologize and ask you to convert your order to Cash on Delivery order... and when you give a go - ahead... they will get back - some items are not available...
When you send a reminder email - again they do not bother to care...
I recommend - do not ever place a order with this crappy site... look for alternatives like firstcry.com and hushbabies.com - a much much better experience for you.
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 6 Comments |
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Hi,
My Mydala voucher says - it is invalid - UQ026637SE
This is what i am trying to purchase from our account "appi.sawhney@gmail.com". Please let me know ASAP.
Product Qty Subtotal
Chicco Soft Cleasing Wipes 72 Pcs 2 Rs.298
Pigeon Hand And Mouth Wet Tissues 60 pcs 2 Rs.314
Farlin Medicine feeder 1 Rs.263
Vaseline Gentle Protective Jelly Baby - 25ml 1 Rs.25
Johnson's BABY MILK CREAM 1 Rs.99
Johnson's baby Top & Toe wash 1 Rs.23
Subtotal Rs.1, 022
Shipping Rs.0
Grand total Rs.1, 022
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Udit ✆ to care
show details Jun 28 (8 days ago)
Can I get a reply????? And only on my email, do not call us and disturb us.
Why is the customer care so pathetic now?????????
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Suhani Charles ✆
Hi Udit, Thanks for writing in, apologies for the delay in reply, but the cou...
Jun 28 (8 days ago)
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Udit ✆ to Suhani
show details Jun 28 (8 days ago)
Thanks Suhani.
You can call my wife now at 9958421084(Arpana Sawhney) and issue here the voucher number.
Regards
Udit
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Udit ✆ to Suhani
show details Jun 28 (8 days ago)
Why did you not call ???????????????
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Udit ✆ to care
show details Jun 30 (7 days ago)
What the hell is going on in here???????????????????????
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Udit ✆ to care
show details Jul 1 (6 days ago)
Now be prepared for negative reviews all over the internet...
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Udit ✆ to care
show details Jul 1 (5 days ago)
Suhani,
As discussed, here is the order number: 100009307 (the account used is appi.sawhney@gmail.com)
As mentioned by you, please refund the amount applicable to Mydala Coupon coupon UQ026637SE from the backend.
Kindly confirm me only on EMAIL the amount refunded.
It has been a bad experience for me, I will think twice on ordering anything again.
Thanks a ton!!!
NO PHONE CALLS TO US!!!
Udit
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Udit ✆ to nitesh.rai
show details Jul 1 (5 days ago)
Hi,
As per your telecon with my wife Arpana Sawhney, please let me know what is the concern with the order placed "100009307".
I am only available on email, so request you to please clarify over email.
Regards
Udit
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Nitesh Rai ✆
Hello Udit, Your Order 9307 has gone Pending due to gateway issues, Im goin...
Jul 1 (5 days ago)
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Udit ✆ to Nitesh
show details Jul 1 (5 days ago)
Hi,
But my card has been charged for the same order already, I have the SMS confirmation for the same.
Kindly let me know the next steps.
Udit
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Udit ✆ to Nitesh
show details Jul 1 (5 days ago)
Ok, i just called the bank, and the payment is in pending, so I would you to not to claim the same from the bank.
And, in that case I give you an approval for turning the order in COD order and process the discounts on it.
Thanks
Udit
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Nitesh Rai ✆
Hello Udit Your order is been edited and the new order no is 100009307-1.Tota...
Jul 1 (5 days ago)
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Udit ✆ to Nitesh
show details Jul 1 (5 days ago)
Thanks
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Udit ✆ to Nitesh
show details Jul 5 (1 day ago)
When do we receive this??
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Babyoye.com is crap . I suffered the same fate Order # 100008318 . They never respond . My 899 Rs are wasted .
Babyoye.com is a cheat .
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Please never buy from this stupid website Babyoye.com. They are the most scrupulous people on earth cheating genuine online buyers. Specifically, do not buy any product that are toys for babies. I ordered a musical toy for my 6 month old and when i check the volume of the toy in a offline store it was very high. I'm told that their faulty product shipped is good as claiming for the 6 month old ears. Idiots i say. Why don't they god damn check in an offline store.
NEVER BUY ANY PRODUCTS FROM BABYOYE.COM AND ESPECIALLY THEIR REPLACMENT / REFUND POLICY IS A ABSOLUTE FROM.
HIGHLY NOT RECOMMENDED TO BUY TOYS FROM THIS ONLINE STORE. THEIR CUSTOMER SERVICE IS PATHETIC.
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I had purchased for a particular pram and got a different one instead. When i contacted the customer care they mentioned that the pram of that Company doesn't come in that color and asked to send pictures. I sent pictures and spoke to the manager who apologized and said would get back to me but never got back to me and i had to follow-up each time to get updates. After that i sent an email as well as called the manager but no one seems to take my calls nor answer my queries. A pathetic shopping experience. I'm very disappointed as i did not get my product delivered when i needed it.
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Yes, even I had pathetic experience with babyoye. They are not even bothering to pick the calls made to the call centre. To me babyoye is taking customers for a ride. They had free gift offer, and I was not given the gift saying it is out of stock !! Look at the reply given by them below... it is my last order with babyoye.
I definitely say hushbabies / firstcry provides much better user shopping experience.
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Dear Satish,
Thank you for writing in to us.
Thank you for your confirmation that the parcel has been received by you.
Unfortunately, the free gift worth Rs 1200 is out of stock at the moment and that is the reason it was not dispatched from our warehouse. As per the terms and conditions the offer is valid until the stock last and since it is out of stock the same was not dispatched.
We appreciate your patience and cooperation for the same and I do apologize for all the inconvenience caused to you.
Please feel free to revert in case of any queries.
Thanks and Regards,
Satish Vemul
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