This is with reference to your complaint registered with us against your order id - 1018242571, 1018242579.
As per your tele-conversation held with our customer care executive on (18.03.2013), we understand that your Query against the aforesaid order has been resolved up to your satisfaction and the same stand closed in our records.
Query – Related to order
Proposed Solution – As agreed by you over the phone, we would credit your Bagit Today account by issuing credit points of total order value/sales return value.
Credit Point Value – (5998+5998)
Order Value – 5998+5998/-INR
Product name/s against which credit points would be provided – Affordable holiday package 4days/5nights
Product details – Affordable holiday package 4days/5nights
Please note: - that your account will get credited against the aforesaid order and once credit points are issued, you will not be eligible for the above mentioned product/s & refund related to this particular order. In case, you find any dispute in above communication, do get back to us within next 24 hrs else your account will automatically get credited.
Assuring you of the best possible services, always.
Thanks & Regards