Baggage — JetAirways Baggage Missing

Below is the issue I faced ( Satyanarayana Dhaveji Ch) with Jet Airways during my flight from Hyderabad- Delhi-Dhaka .

I am working with GSS America Hyderabad and was on a business trip from Hyderabad to Dhaka through Delhi International Airport.

Flight details are as below :

Hyderabad- Delhi

Flight No. 9W 2328
Flight time 0610
Flight Date 23rd Oct 2010

Delhi - Dhaka

Flight No. 9W 272
Flight time 1230
Flight Date 23rd Oct 2010

Complint Number : 8933849

After reaching Dhaka on 23rd October , I found that my luggage was missing. I contacted the ground staff at the jet airways counter. The airport staff simply told that its a common issue happening

frequently and will receive the laugaugge in next day. They asked me to file a luggage missing report with the description of articles in the luggage and promised to deliver the same on the next day (They

asked me to visit airport and collect the luggage).

But I really surprised how jet airways can mishandle the valuble lauggage through its clearly mentioned and specified by Jet Airways Team that the Good to be delivered to Dhaka as tansit.
I came to Dhaka on Business trip to present a seminar to Highly valued customers , and my total importent documnents along with my valuable goods in the luggage got strucked makes me disappointed.


Baggage Contains :

6 pairs of valuble/Branded Dresses
Importent Documents - Agreement copies relating Project which needs to be submitted to the client on 24th October -2010
Some additional Goods/Items ( Shoes , Toilet kit , Books eatable items etc..)
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Comments

Hi i am Vinod Kumar. I travelled from London Heathrow to Delhi via Jet Airways. Landed in Delhi on the 4th of Jan. My baggage was Missing.
My Flight Details are
E-Ticket Number[protected]
Flight Time: 2050 Mon, January 03, 2010 from london.
Jet Airways 9W-121
Baggae contains My new Suits Cost around 500 pound and other new clothes
My Panasonic Camera Cost around 250 pound
My all education documents( 10, 12, engineering degree, master of engineering degree and certicates) : Countless cost.
But I really surprised how jet airways can mishandle the valuble luggage.

singh.[protected]@gmail.com
Jet Airways should stop international flights as they are not capable enough to meet global standards.I reached Chennai from Kuala Lumpur via Flight 9W31 on 27th Jan and was shocked to find my baggage missing.I had a connecting flight same day to Delhi and after reaching I had called around 50 times on [protected] (so called baggage helpline) and they hardly pick up.Foruntately by mistake someone picked and told me an update will be provided in 30 mins which never happened.Not a single call from Jet Airways has been there since I lost my baggage and I find it a shame to tell that I am a Jet Previlege member.
My File number is MAA9W18778 and hope they do something about this to deliver the bagagge.

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