[Resolved] BagItToday — Fraudulent Transactions made by Bagittoday Executives. | |||
Sir, I am a regular customer of Bagittoday. But, I got fraudulent transactions done by your executive Ms. Nidhi & Ms Ritika through my banker. These transactions are done withour my knowledge. Actually My Debit Card Nos. & Passwords also (IDBI & SBI) are already available with these persons. When I got the first order placed without my permissions i.e. Order No. 127307 for Rs. 15499/- I have touch with Ms. Nidhi and she told me that please take this order, and this is the final order for entering to win the competitions of Figo Car with 10 Lakh. This Drawn will be on 30th November, 2012. After that they claimed one more dealing i.e. Rs. 23,499/- Order No. 127735 then I have shouted to Ms. Nidhi and I have intimated that I am going to the legal action. So two person also involve in these contradictions. i.e. Ms. Ritika & one male chap. Then Ms. Ritika told that, please you don't go to the legal action and don't tell to anybody in the bagittoday regarding the matter, and she will refund the amount of Rs. 23,499/- within 10 days. She also given the mobile number [protected] for direct contacts. Now the number is not responding. I request you kindly cancell the above both orders and refund the amount at the earliest. Hope you will take action against the above matter soon. Sreekumaran Nair. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Mr. Nair,
We have come across your online complaint registered on https://www.consumercomplaints.in
We would like to let you know that as per our terms and conditions if the product is unused than the complete package can be sent back to us at the below mentioned address and send us the scanned copy of the POD / Courier slip.
Your refund will processed under the order Id- [protected] after received product back to us.
Bag It Today,
Khasra - 371,
Opp. Aflatoon market or Harsoo colony,
Take LEFT turn from SAI TENT HOUSE,
Fatehpurberi, Delhi – 110074
The parcel should be accompanied by a photocopy of the invoice and a covering letter mentioning the requirements. As soon as we receive the product at our end we shall process the refund and intimate you about the same.
Note – Once you dispatch the order, kindly get in touch with us with the scanned copy of courier or proof of delivery receipt so that we can also keep a track. Kindly keeps the original receipt with you.
Order id- [protected]:-
This is also to inform you that your order has been cancelled in our records against the below mentioned refund reference number:-
Booking id - [protected]
Refund Reference Number - 26145
Amount- Rs.15499.00
The credit should reflect in your account within 7 working days from the date of cancellation of your order.
Once again, we regret that we could not meet your expectations and hope that you would give us an opportunity to serve you again in the future.
In the meanwhile please bear with us as we try to find a satisfactory resolution to your complaint.
Further, we would also like to inform you that, we will update you the status through your e-mail id.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Online Support (Bag it today)
We have come across your online complaint registered on https://www.consumercomplaints.in
We would like to let you know that as per our terms and conditions if the product is unused than the complete package can be sent back to us at the below mentioned address and send us the scanned copy of the POD / Courier slip.
Your refund will processed under the order Id- [protected] after received product back to us.
Bag It Today,
Khasra - 371,
Opp. Aflatoon market or Harsoo colony,
Take LEFT turn from SAI TENT HOUSE,
Fatehpurberi, Delhi – 110074
The parcel should be accompanied by a photocopy of the invoice and a covering letter mentioning the requirements. As soon as we receive the product at our end we shall process the refund and intimate you about the same.
Note – Once you dispatch the order, kindly get in touch with us with the scanned copy of courier or proof of delivery receipt so that we can also keep a track. Kindly keeps the original receipt with you.
Order id- [protected]:-
This is also to inform you that your order has been cancelled in our records against the below mentioned refund reference number:-
Booking id - [protected]
Refund Reference Number - 26145
Amount- Rs.15499.00
The credit should reflect in your account within 7 working days from the date of cancellation of your order.
Once again, we regret that we could not meet your expectations and hope that you would give us an opportunity to serve you again in the future.
In the meanwhile please bear with us as we try to find a satisfactory resolution to your complaint.
Further, we would also like to inform you that, we will update you the status through your e-mail id.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Online Support (Bag it today)
This above said reports from the Bagit today team is absolutely wrong and lie. Actually they are cheaters and fraud people. Actually they are very harm for the publics.
Dear Sir,
We would like to inform you that as per our records we have already refunded your amount against order no.127307
(booking no.[protected]) under the below mentioned details.
Tranasaction no:- MSPG[protected]
Refund date:- 17/10/2012 18:02:40
Refund Amount:- Rs.15499/-
As we have received your product at our warehouse on[protected], else your another order no.127735 (booking no.[protected]) of amount Rs.23499/- it has not returned to us, hence we are unable to refund against the same and as per the terms and conditions it has exceeded the limit.
The inconvenience caused to you is deeply regretted.
Thanks and regards,
Bagittoday (Online support)
We would like to inform you that as per our records we have already refunded your amount against order no.127307
(booking no.[protected]) under the below mentioned details.
Tranasaction no:- MSPG[protected]
Refund date:- 17/10/2012 18:02:40
Refund Amount:- Rs.15499/-
As we have received your product at our warehouse on[protected], else your another order no.127735 (booking no.[protected]) of amount Rs.23499/- it has not returned to us, hence we are unable to refund against the same and as per the terms and conditions it has exceeded the limit.
The inconvenience caused to you is deeply regretted.
Thanks and regards,
Bagittoday (Online support)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
1298
Pending
0
Resolved
753
+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in
We regert to inform you that we tried to contact you at the given contact number [protected] but unfortunately we were unable to get through the number. We request you to kindly provide us with the alternate number so as to enable to do needful.
In the meanwhile please bear with us as we try to find a satisfactory resolution to your complaint.
Further, we would also like to inform you that, we will update you the status through your e-mail id.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Online Support (Bag it today)