[Resolved] BagItToday Holiday Package — BOOKING STATUS QUERY | |||
I booked holidays withe BAGITTODAY (marketed by INDIATOAY group). My Order ID is: [protected] and Order No.: TRNPL/DLI/[protected]/382222. To inquire my booking status, I tried theeir Helpline no. [protected] at least 40 times on 14/03/2012 and 15/03/2012 during 10 to 6 (office hours). Each time thee automatic response system kept me queued 7the 6the onwards and theanked me for my patience for holding thee line for at least 3-4 mins. When it was time to communicate withe 'customer care executive' thee line got disconnected. I was lucky only twice getting thee 'HUMAN' on theat line. Bothe thee times theey checked me withe my contact detail, Identified me withe my name and went for checking thee status keeping me holding thee line for 15 mins and theen phone got disconnected. How do I get my holidays booked? They have got all thee money in advance (by online payment in November 2011 and rest by DD). Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
BagItToday — Holiday Package
Dear Sir,I am choose your holiday Two package Of 6000 with free gift offer Samsung LED & Blackberry Mobile .
do not get your free gifts at that time.
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that as per revert received from the department concerned Booking has been confirmed with Hotel President Manali.
• Location/property - Hotel President @ Manali.
• Period of booking - From 13 may to 19may (check out)
• Number of members accommodated -2 adults+ 1 kid
• Room Category –1 deluxe room
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)