[Resolved] Bagittoday (India Today Group) — cheating on the basis of platinum membership | |||
i registered on bagittoday because of its name(a group of India today)this is my membership number BIT[protected] according to bagittoday site as i read on their invoice's.i purchased a reebok shoes Rs 1049 from this fraud site and received the product successfully under order no 124670 booking id no [protected] after a few days i got a call from bagittoday that you have been selected in our top 5 customers and you are lucky that company is providing you a platinum membership benefit and you will become a permanent customer of bagittoday to avail this chance i have to buy a product.Telecaller Mr.Pardeep said you will get 3 Diamonds(30cnt per diamond with certificate certified by Govt of India) worth RS 30,000 in only Rs15499 + you will get 3 gifts Philips home theater ,DVD and 1 couple of Rocio watches only i have to make a transaction of Rs15499.i made this transaction of Rs 15499 and received product but when i checked out the parcel and product there was no certificate with those diamonds no good packing,as per the telecaller after receiving this product i will get a call from their end for platinum membership but i didn't received any call for platinum membership activation call.After this big cheat they call me again and said the same story of platinum membership and 3 diamonds when i asked them about my last transaction and activation of my platinum membership and certificate he holed this call on hold and said i ll call you after 10 minutes.i called to their customer care and asked this story they said that we are here for selling only product we are not providing any platinum membership and other things.Now i need my certificate and the platinum member benefit to me as per company bagittoday telecaller promised to me. OR my complete money back with fine and tax... i hope you help me and take a strong action against this fraud company (bagittoday)because there are lacks of people to this company will make fool and the poor middle class people will lose their money with their fake promises.For god sake take A strong action. with regards Irfan Raina Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
we have come across your online complaint registered on https://www.consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we can assure you on quality of diamonds and features as already given to the customer can be checked by the GCI laboratory. The copy of certificate can be asked from the lab anytime the customer wants.We would suggest that these diamonds should be used for making jewellery and not for resale as the market price varies from place to place.
We also like to inform you that, although there is nothing like a platinum membership the agents say that as you have bought from us so now you will keep getting offers with high discounts which can go upto 80% also. They say that this order id [protected] is your platinum id.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
thanks & regards,
Sachin
online support (bag it today)