[Resolved] BagItToday — WANT REFUND | |||
COMPLAINT AGAINST WWW.BAGITTODAY.COM I got a call from VISHAL DATTANI M.no- [protected],a bagittoday representative on 25 JULY 2012. He told me that you been selected in lucky draw of samsung LED TV 42 inches, but for that you to do a deal with us. You have to purchase 2 holiday package of worth Rs.11996 and we will send you the TV with in 7 days. So i purchased the holiday package online from bagittoday.com and on 27 july i got a verification call of my address from M.no. [protected] from amit, he told tv will reach you within a week and now 3 months are going to over they have not sent me anything. I have called them number of times but they never receive the call. THEY HAVE DONE A FRAUD WITH ME. I WANT MY MONEY REFUND. I DON'T WANT HOLIDAY PACKAGE. MY ORDER ID IS: 1)[protected] 2)[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we have investigated your complaint and found certain details which we would like to share with you
• Your both orders were placed on 25 July’2012 for Rs.5998/-each via billing id #- [protected] & [protected].
• As per current process, the same was verified by our independent verification department on where every information related to the product was given including the freebies also.
• An automated e-mail was also dropped on your e-mail id citing the current ongoing referral program, important T&C’s, Current destination list(subject to change) & online form filling procedure.
We thus believe that we, through our processes, have communicated the correct order information and would have taken action if anything was disclosed during this process. Hence you are not eligible for free gifts namely samsung LED TV 42 inches and refund also against these both orders.
You can visit below mention link for referral scheme program and term & condition policy for this holiday pack. You also can check below mention table for the referral scheme.
http://www.bagittoday.com/itbc/c3114/registration.jsp?BCODE=C3114
Refer and win Free Gifts:
No. of Referrals Gifts
A) One UCB Eyewear on purchase of two packs – Same Day.
B) One Blackberry Curve on 5 referral conversions.
C) One Mini laptop on 10 referral conversions.
D) One Blackberry & a Mini Laptop or 3 Blackberry Mobiles on 15 Referral conversions.
E) Two Mini Laptops Or 2 blackberry mobile & 1 Mini Laptop or 4 Blackberry Mobiles On 20 Referral conversion.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Online Support (Bag it today)