Bajaj Allianz General Insurance Company Ltd — Non-Receipt of Policy Schedule/Documents | |||
I renewed my motor insurance policy with Bajaj Allianz and made the payment thru their IVR service on 15th November 2010. My existing policy # OG[protected]-00021276. I received the receipt for the same. However, till date (27th November 2010) they have not sent me the policy schedule. They have not even sent me a soft-copy of the schedule, which was promised within 48hours of the payment. The call-centre I spoke to today, reiterated their commitment to arrange for the soft-copy and the policy documents in 7-14 working days. Can't figure out what is it that they are doing? Plz help... Was this information helpful? | |||
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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We have noted your complaint, we request you to email us your mailing address on customercare.[protected]@gmail.com, so that we can dispatch a copy of the policy document to you.
Regards,
Bajaj Allianz