[Resolved]  Bajaj Allianz Insurance — Misleading us and not entertaining the claim

Address:South 24 Parganas, West Bengal

Policy No. - OG[protected]-00043880
Car no. WB 06 C 5783

The representative of the company had not disclosed about the terms and conditions of the policy at the time of renewal of the policy. Further the original policy papers in hard copy has not been delivered at our place till date. On making a claim for the damages due to an accident the company refused to give the claim, telling that we had given false declaration. They had given us a discount of No Claim Bonus even though we had taken claims for damages in our previous policy. Was it not the responsibility of the company to check at the time of renewal of the policy?
Moreover on asking for the proposal form signed by us and the acknowledged courier receipt, the company personnel are not responding and not providing us with the same.
Please look into the matter.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

Sorry for the inconvenience.

Can we request you to send your contact details on help.[protected]@bajajallianz.co.in.
We will look into the matter and get back to you shortly.

Regards,
Bajaj Allianz
Dear Sir,

We assume that our support staff has spoken to you regarding your complaint and it has been resolved.

Regards
Bajaj Allianz

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