[Resolved]  Bajaj Allianz Life Insurance Company — PERMANENT ADDRESS IS NOT BEING CHANGED BY THE BAJAJ ALLIANZ LIFE INSURANCE COMPANY

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,

I had bought a Life Insurance policy from Bajaj Allianz in 2010. The Policy No. is [protected].
I have been telling the BALIC for last one week that the permanent address, that is being shown on the customer portal is wrong. I have left this address on 9th July, 2010.
Last year also, i had sent the address change application for both current as well as permanent addresses with proofs to BALIC. The current mailing address was changed, but the permanent address remained same, i.e, old one.
The executives of Bajaj Allianz have been saying that, the permanent address cann't be changed. I had tried my best to made them understand that the permanent address, that is being shown on the customer care portal and BALIC record, is old one, which i had left in July, 2010. Now i want to get it changed with new permanent address, but the executives say that they cann't change my permanent address. Is it possible for a person to reside on the same address for whole life ?
And i don't understand why it cann't be changed ? The address that is being shown is somewhere in the database. And the database can be updated. It is foolish to say that it cann't be changed.

Please look into the matter at the earliest.

The concerned persons are : Ajinkya.[protected]@bajajallianz.co.in, prasanna.[protected]@bajajallianz.co.in,
amit.[protected]@bajajallianz.co.in, sandeep.[protected]@bajajallianz.co.in
Phone Nos. are :[protected],[protected],[protected].

With regards,
NAVIN KUMAR,
Vaishali, Ghaziabad.