Bajaj Electricals Ltd — Poor After sales service

Address:South 24 Parganas, West Bengal

Dear Sir,
This is to inform you that we had purchased 13 wall fans for our restuarant in Behala, Kolkata 6 months back. Out of the 13 fans 12 fans are making noise while rotating.We had made complaints four times regarding this ( Complaint No.1527 & talked to Mr.Kanai Ghosh). On first complaint a technician had come & said some parts have to be changed and he will visit within 2 days with the required parts. But after that day no one reported again inspite of reminding three more times. We had purchased Bajaj fans thinking that its after sales service will be good but we are fully disappointed regarding this.
Hope you will look into the matter at the earliest & do the needful.

Thanks & Regards.

Rajendra Kr Ganguly,
100 A.C Multicuisine Restuarant,
6A/2, Banamali Ghosal Lane,
James Long Sarani, Behala
Kolkata-700034.
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Bajaj Electricals Ltd — Not Received Consignment No 179677677

We yet to receive consignment no[protected] dated 12/04/10. Please let us know when we will receive the materials. Also let us know your dispatch lead time so that we can able to decide our future business with Tracon.

Thanks & Regards,
Soumitra Mukherjee.
Dy.Manager (Kolkata Customer Care)
[protected]@bajajelectricals.com

Bajaj — poor after sales service

I HAD BOUGHT A 220 CC DTSFI in the year feb 2008 . Though quite entralled in the beginning with its ride , i was dissapointed few months later when it started giving starting trouble. Their was some serious snag with its engine head , cause whenever i would accelerated in the morning the engine would stop and refuse to start again. after numerous cranking , its battery would be dead and so would i. And then would start the funnier side when i has to push a 150 kg bike and bring it back to my home , to everybody's amazement This episode went for a year and i was too scared to open my throttle early in the morning . The service people would just turn a deaf ear to the problems and their attitude wasnt helpful either. finally it so happened that the engineer himself wasnt able to start one day and found the trouble to be with the engine head. valve lapping cost me around 1000 bucks . but at last the problem was solved .

Bajaj Electricals Ltd — Unsatisfactory service

Product - JUCER MIXER GRINDER Jx5
Sr. no. of Product - 50196
Batch no. - 1010
GC SI No./Code no. - 0328365

Dear Sir,

We have purchased above product, which found fault within the 3 months of product purchase. It was found like Burnt smelling after running maching for 10 -15 min. It was observed on regular basis.
We have lodged complaint about the same with Bhayander branch, but still have not responded by any of the concerned dept.

Our complaint no.9465.

kindly look into the matter.

Regards
Reshma S.

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    Bajaj Electricals Phone
    +91 22 2204 3733
    +91 22 4128 0000
    +91 22 2204 3780
    Bajaj Electricals Address
    51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
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