[Resolved]  Bajaj Finance Ltd — Pathetic after service

Address:

Ahmedabad, Gujarat

If you can help

Thanks & Regards

Ketan Parmar
[protected]

--- On Mon, 16/8/10, false <[protected]@yahoo.co.in> wrote:


From: false <[protected]@yahoo.co.in>
Subject: Fw: Extended One Year Warranty
To: [protected]@bajajfinance.in
Cc: [protected]@bajajfinance.co.in, "Ketan Parmar" <[protected]@yahoo.co.in>
Date: Monday, 16 August, 2010, 12:41 PM


Dear Team out there, if you have any who works??????????????

I thought lets give a last chance and called Mr. Panchal few day back, he was in GAO with the bajaj team........
Once he was back he even called me (that was a surprise!!!) and said that he was not aware that nobody has contacted me and since i had not followed on the same he assumed that the issue was sorted out????
Still he said and s called followed up and told me that he has checked the details and have got the revert from the head office and will get back to me. This call is also now more than a week. I don't know even this mail is going to work or not.
Mr. Dharmesh Panchal please atleast pick my calls which you hae stoped picking up.

I am sure if you people care for the customer, you will extend the warranty for 6 more moths due to your delay.

Thanks & Regards

Ketan Parmar
[protected]

--- On Sun, 25/4/10, false <[protected]@yahoo.co.in> wrote:


From: false <[protected]@yahoo.co.in>
Subject: Fw: Extended One Year Warranty
To: [protected]@bajajfinance.in
Cc: [protected]@bajajfinance.in
Date: Sunday, 25 April, 2010, 3:34 PM


"DO YOU REALLY CARE"

As expected the service of yours was pathetic and no body has even contaced me.

I am sure nobody will even contact me after this mail.

Bajaj Finance sucks.

Please do not forward me a mail stating we have forwarded your mail to the concern department.


Thanks & Regards

Ketan Parmar
[protected]

RE: Extended One Year Warranty
Friday, 2 April, 2010 12:15 AM
From:
"Bajaj Finance" <[protected]@bajajfinance.in>
View contact details
To:
[protected]@yahoo.co.in
Dear Customer,

We thank you for writing to us and acknowledge the receipt of your email.

We have sent your request to the concern department and we will let you know the status of the request to you as soon as possible.

Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at [protected]@bajajfinance.in

Assuring you of our best services always.

Yours sincerely,


--- On Sun, 28/3/10, Ketan Parmar <[protected]@yahoo.co.in> wrote:


From: Ketan Parmar <[protected]@yahoo.co.in>
Subject: Extended One Year Warranty
To: [protected]@bajajfinance.in
Date: Sunday, 28 March, 2010, 12:57 PM


DEAR CARE TEAM: "DO YOU REALLY CARE"



IT REALLY VERY DISTURBING AND EXAMPLE OF PATHETIC SERVICE.



I ALREADY AM CURSING MYSELF WHY I HAD TAKEN A CONSUMER LOAN FROM BAJAJ.



I HAD ISSUES THERE ALSO AS I WAS BEEN DOUBLE CHARGED BY YOUR COMPANY.



ANYWAY NOW I AM FOLLOWING WITH THE COMPANY FOR THE SERVICE ISSUE FROM MANY DAYS AND NOBODY IS THERE TO RESPONSE.



I HAD PURCHASED AN PC WHICH WAS FINANCE BY YOU AND WAS OFFERED AN EXTENDED WARRANTY FOR ONE YEAR.



NOW WHEN I WANT TO GET MY PC SERVED FOR CERTAIN ISSUES NOBODY IS RESPONDING. WHEN I APPROACHED THE VENDER FROM WHERE I HAD BOUGHT THE PC I WAS BEEN TOLD THAT MY PC IS NOT COVERED FOR EXTENDED WARRANTY. I WAS A BIG SURPRISE TO ME. I WAS BEEN ASKED TO CONTACT THE FINANCE PERSON AT THE DESK AT CROMA HIMALAYA MALL FROM WHERE I HAD BOUGHT THE PC.



THERE WAS NO ANSWER FROM THE PERSON AND WAS VERY RUDLY ASKED TO CONTACT THE OFFICE AS IT WAS NOT BOUGHT THRU THE PERSON WHO WAS SITTING THERE AT THAT MOMENT.



I WAS FORCED TO VISIT YOUR OFFICE IN AHMEDABAD, NAVARANGPURA AND HAD SPOKEN TO MR. DHARMESH. HE ASKED TO SEND ME A MAIL WITH THE DETIALS, WHICH I HAD DONE ON THE SAME DAY. RESULT BIG ZERO,



I AM STILL FOLLOWING THE SAME WITH HIM BUT END RESULT IS STILL A BIG ZERO



I REALLY DO NOT HAVE ANY FAITH OR TRUST THAT MY PROBLEM WILL GET RESOLVED.




Thanks & Regards

Ketan Parmar
2 Dharnidhar Appts
Nr SBI, Vastrapur
Ahmedabad
[protected]




----- Forwarded Message ----
From: Ketan Parmar <[protected]@yahoo.co.in>
To: [protected]@bajajfinance.co.in
Sent: Tue, 16 February, 2010 1:22:35 AM
Subject: Extended One Year Warranty


Dear Mr. Panchal,

It was pleasure talking to you this evening.

This is with refernce to my agreement #[protected]; I had purchased a PC from Croma (Himalaya Mall) Ahmedabad in December'2008.

I had gone for the extended one year warranty scheam available at that time.

Now I have a issue as i want my PC to be repaired and Croma people says that I do not have the extended warranty.

Kindly help me out

Thanks & Regards

Ketan Parmar
[protected]