[Resolved]  Bajaj Finance Ltd — Complaint

Address:Kolhapur, Maharashtra

I have buyied Bajaj Discover in Dec 2010, my installments started from the month of Feb 2011. At the time of sigining loan paper we got all the details about duration of loan and installments to be paid. We were asked to pay the installment of 1600 rs/month. But as we want to close this loan within 2 years we asked to make the installment of rs 2000. My last installment will be of month Dec 2012. As 7 installments are remained we are willing to close this loan in this month itself, but when i gave a call at the Bajaj Finance Call center to get all the details about loan, they gave me some another information which is unbeliveable. Now they are asking me to pay 10 installments rather than 7. They are saying that "You agreed to buy installment for 30 months, you have given 4 installments in advance and uptill now u have filled 16 installments and now you have to pay remaining 20000". Whereas i have to pay only 14000 and at the time of signing papers we were told that you will pay installments for 24 months. And that too if i am closing the loan account before date then 1 installment from the remaining 7 installments should be waieved off.
Bajaj Finance is giving such fake information and they are showing the data present on their machine, whereas we want to see the original papers on which i signed at the time of aggrement. We dont believe in your data entry.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    4647
    Pending
    0
    Resolved
    675
    Bajaj Finance Phone
    +91 20 3040 5261
    +91 20 3040 5060
    +91 20 3040 5221
    Bajaj Finance Address
    4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
    View all Bajaj Finance contact information