[Resolved]  Bajaj Finserv — Additional loan being cut

Address:Bangalore, Karnataka

I am Barkath from Bangalore. I bought one Godrej Fridge from Girias, Kalyan Nagar, Bangalore. For the products EMI amount is 1484 but my EMI amount deducted (thru ECS) per month is 1824/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending ,found that an extra amount of 340/- being charged on every month because of BALIC PREMIUM CD LOAN (404BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help!

Regards,
Barkath
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Bajaj FinservLending/Personal Loan — Extra amount deducted

When applied for personal loan, i signed the documents as processing fee 1%. But 2 % has been deducted from my loan amount as processing fee. When i tried to reach sales agent regarding this, he is NOT at all picking up the call. I have photocopies of all the documents which i signed. I have attched with this note

Dear Barkath,

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours.

During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Barkath,

With reference to our discussion, we wish to inform you that we have cancelled the loan account number 404BAL00421519 and processed refund for an amount of Rs. 1020 via at par cheque. You would receive the same within 7-10 working days.

In future we request you to write to us at [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending
Hi,
Why only an amount of 1020 is being sent additionally from the account an amount of 2720 was debited from my bank account why is this happening?

Please call me and provide the required clarifications.

Regards,
Barkath

[protected]
Extra Amount is being Deducted in My Welcome Letter


Hi,


I have bought Samsung Washing machine through Bajaj Finserv loan from Amudha & Co, Tambaram Chennai and received the login portal and attached loan details to my mail, In my accounts it's showing that the active loan is two in my loan account page. Kindly look into this CANCEL the below mentioned loan details from my account, which is wrongly updated.


BALIC PREMIUM CD LOAN
403BAL05579365
Active


Regards,
Karthikeyan M
[protected]
I am Murugeshwari from Chennai. I bought one Fridge from Anna Nagar, chennai. For the products EMI amount is 3022 but my EMI amount deducted (thru ECS) per month is 4599/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 1577/- being charged on every month because of BALIC PREMIUM CD LOAN (403BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me why this extra amount is deducted on every month? so please cancel my Balic premium CD Loan sir

thanking You
i am ramashish vishwakarma from mumbai
since there is a extra emi of more than 500 rs for 10 months i dont know why you people are doing
it . 405BAL06719488 . this is the loan number
if anyone can help me to get rid of this unwanted amount deduction
cantact me on
ramashish
[protected]

regards
ramashish
I recently logged in to my Bajajfinservelending account and realized a loan account number 404BAL00046247, with BALIC PREMIUM CD LOAN, I have no recollection of signing up for any insurance or protection. I don not recall the sales rep offering me any either, the loan amount is or INR 1219 and 8 EMI of INR 153 was taken, This happened in 2010 and I did not realize until now, I was thinking everyone would be honest enough before signing me up for something.
I would like to know what can be done about this. Its an old charge, but money is money. Can anyone explain about this?

Regards,
Ramesh
Sir they tell BALIC PREMIUM CD LOAN 400BAL13728117 EMI AMOUNT 752 and loan amount is 10516 for this we not got any bond paper nothing why we have pay with out our permission why we have pay money please cancel that loan immediately who they call to me call me again [protected]

I am also facing same problem BALIC PREMIUM CD LOAN (400BAL[protected]. i sent couple of mails also but they were not responding. i am not received any bond papers as like Mr.venkateswarao said that.

Note: i sent mails to [protected]@bajajfinserv.in they were very giving poor service to the customers.


Reg
Surendra
I am also facing same problem BALIC PREMIUM CD LOAN (400BAL[protected]. i sent couple of mails also but they were not responding. i am not received any bond papers as like Mr.venkateswarao said that.

Note: i sent mails to [protected]@bajajfinserv.in they were very giving poor service to the customers.
my email id is: [protected]@gmail.com

Reg
Surendra
I am also facing same problem BALIC PREMIUM CL LOAN .

My Name is Srinivas Kalaparthy and I have received a call from Mr. Vikram Kumar Rathode for a collection amount of Rs 14900/- I am shocked to receive this call. The Loan account number given to me on call is 400BAL00129821. When I log on to the Bajaj Customer portal, I see this is a very old loan that I had taken for Rs 1307 only and was under the impression that it is paid out already, however it shows that I have paid Rs 1090 which then leaves an outstanding amount of Rs 217, If it was outstanding I would expect Bajaj to give me a call at that moment of time in the year 2011 but I have never received any call from Bajaj for the same. Adding to that I have also taken few other more loans from Bajaj and still I was not informed about the outstanding amount And now on 27 Oct 2015 (after more than 5 years ) I get a call and on the call I am being threatened to pay today Rs 14900 with in a span of few hours or will call the police, All this for an actual outstanding of Rs.217 I don’t understand.
I will clear the outstanding amount ASAP but cannot pay 14900, Do I need to go to the consumer forum for this?
Request you to waive-off all the charges and I will pay the outstanding amount ASAP.

Thanks & Regards,
Srinivas Kalaparthy
Hi,

I am Pramod from bangalore. I bought a SAMSUN-LED LED 32H5100 from reliance showroom in phoenix mall in Mahadevpura. The emi that was supposed to be deducted from my bank account was rs 1917. However, I recently I notice that every month addition amount of rs 295/-Is getting deducted from my account on name of "balic premium CD loan", which I never opted. Earlier I was not aware of this. But when I logged into my account I found that every month an extra amount of rs 295/-Was getting deducted on name of "balic premium CD loan" from my bank account. I don't know why this is being deducted. I want the issue to be resolved and the extra amount deducted to be adjusted with the upcoming emi.

My loan account no are: 4040CD05606419 and 404BAL05610433.The person has informed us in the begining that it is for the insurance you will be charged Rs 295, but when i check my account it is reflecting as balic premium CD loan, which he was not informed at all when we are purchasing the TV.

Please look into this matter and do the needful..

Thanks.
Pramod
Dear team,

I purchased a CONSUMER DURABLE - LG-LED/32LV3500 (Acc. No 4000CD[protected], and paid the total amount and got the NOC from Bajaj Finserv.

However when i was viewing loan details there was an additional account was added i.e. BALIC PREMIUM CD LOAN (Acc.No: 400BAL[protected].
which was not informed to me at the time of purchase the product (LG-LED/32LV3500) and i never received any documentation for this BALIC Loan.

The Baja Finserv people not informed me regarding this since 2013, now a advocate called me and explained about this and saying that the penalty amount is Rs.15, 000/-


Please do the needful.


Regards
Shankar
I am Vinay from Hyderabad. I bought a SAMSUNG-LED LED 22H5100 vide loan account No. 4000CD00015707 fromTMC showroom in A S Rao Nagar, Secunderabad The Emi deducted from my bank account was Rs. 14999. and i have cleared the entire Loan amount without any single cheque bounce. It is been 7 years and today suddenly I received a call from Delhi from Mobile No. [protected] one Lady named Advocate Anjali Verma asked me to immediately within half an hour asked to pay Rs. 25000/- towards Loan Account No. 400BAL00015708 else i will be jailed with Non Bail able warrant is ready if make the payment will stop the Arrest Warrant will withdrawn. I am completely puzzled and checked the on line statement this. But when I logged into my account I found that every month an extra amount of Rs 150/- some times and sometimes Rs. 450/- sometimes 300/-like this there was an outstanding is reflecting in the above said loan account.

This people are threatening me with Arrest with Non Bailable and harnessing me with repeated calls i have all proof of the recording of the conversation. I request you to kindly check the above and take severe action against these people.

Please look into this matter and do the needful.

Regards,

Vinay
I have purchased a LG AC in 2011, with Bajaj loan, it has been cleared, and now i get a call from Delhi High Court saying that i have penalty amount pending 38, 000, and you can settle it with 15, 000 i am totally shocked why, and i remember i had a user id and password during the purchase, as i logged in and checked in my account there are 2 loans, one is AC which i have cleared, and another one Premium CD Loan which is totally shock for me, i didn't know there is loan like this, that person who called is threatening me that arrest warrant will be issued if i'm not paying what shall I do, that is very huge amount for me, why should i pay which i didn't took or used?
I am Rajesh Shetkar from Thane. I bought one LG LED TV from Reliance Digital thane branch. My EMI amount i is Rs. 1330/- but my EMI amount deducted (thru ECS) per month is 2015/- for first six month then Rs.1550 for rest of 8 month. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 685/- being charged on every month because of BALIC PREMIUM CD LOAN (577BL[protected] and VAS Services loan (5770VS[protected]. ( I do not understand what it actually is? I was not told anything like this when I bought the products. How is it possible for such a reputed financial service provider like Bajaj cheating their customer? Why this extra cost is being associated with my EMI amount? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help!

Thanks!
Rajesh Shetkar
[protected]
Sir, I am N.Murugan, Civil Engineer, Coimbatore. Ihad purchased a Samsung Refrigerator(4210CD[protected] on 17-4-16 . My monthly due is Rs.3230 /month.But I had noticed when login, that an additional amount of Rs.423 will be paid as due, towards Balic Premium CD Loan (421BAL[protected], which is not applicable under my purchase.Hence I request that the addl. amount may please be cancelled from my due condition before my EMI Starts. I have not yet started to pay my first due.
Solicit your earliest action in this regard.
Thanking You.
N.Murugan.BE., DCT., MISE
[protected]
Extra Amount is being Deducted in My Welcome Letter


Hi,


I have bought Samsung Washing machine through Bajaj Finserv loan in hyderabad and received the login portal and attached loan details to my mail, In my accounts it's showing that the active loan is two in my loan account page. Kindly look into this CANCEL the below mentioned loan details from my account, which is wrongly updated.


BALIC PREMIUM CD LOAN
400BAL25780814
Active


Regards,
Godadevi P
[protected]
Hi am Gugan
I bought whirpool refrigerator on Bajaj card at the same time Rs.518 also deducted in the name of 'Balic premium CD loan '.Recently only I noted. Kindly resolve as soon as possible.
Loan number. 403BAL03219088
Emi start date. 05/07/2014
End date. 05/02/2015
Total deducted amount RS.4139

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