excess premium for unwanted insurance
I had bought a Refrigerator from Vijay Sales, Pimpri-Chinchwad, Pune with finance lending from Bajaj on 20 Feb 2011. I was informed EMI of Rs. 1375 with 8 months installment for loan account 4020CD00099041 and same is reflecting on the Loam Term Sheet. But all of sudden my installment was Rs. 1530. I went for inquiry in April 2011 as soon as my first installment was deducted via ECS, I was told that it was mistake by their executive of adding insurance on my loan and it will be corrected within a week. I had not requested insurance and its not reflecting on Loan term Sheet as well. I was asked to give an application to cancel insurance which I gave there itself. Since then I have been following up with Bajaj Finance for corrections but no action is being taken. Every time I get response that it will be corrected in a week but it has not happened for last six months.
I tried submittign online complaint to Bajaj Fineserve Lending as well has reported issue to their Grievance Redressal Team on 6th August and I received response after 6 days that request is in process and we will update you as soon as there is update. Till now there has not been any progress on the issue. My details are as below:
Loan Account No: 4020CD00099041
Name - Sandeep Desai