[Resolved]  Bajaj Pulsar — Negligence in Servicing

Dear Sir/Madam,

I had purchased PULSAR UG-3 model from Ambe Bajaj Khanpur Delhi. The number of Byke is DL-3X As 3484.
I am facing lots of problem at that service centre.
Last Sunday I got my Byke serviced and the service technician changed Disc pads of Disc brakes.After some time my byke front wheel got jammed while i was driving and i got narrow escape from getting collided with a bus.I do not know who may be the responsible person if I had died in that instant.
When I went to Ambe Bajaj no body was ready to listen anything and they were asked me to come after two-three days but i requested them that i may met accident if i drive with same problem then work manager Mr. Joshi told that it is not my problem and when i speak to the owner Mr. Babbar they temporarily did it working.Due to jamming of the wheel the Disc plate got badly affected and the technicians told me that we cant do anything to it.

So, Kindly provide me some proper solution on priority as i am mently very upset due to this and my working is also getting affected as my byke is still not working properly.This all went wrong due to the negligence in servicing as all are in hurry while servicing the bykes.
Kindly reply me on this context as I have a perception in mind that a huge company like Bajaj knows how customer satisfaction matters for any company.

Waiting for your Reply,

Amit Bajpai
Tel-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I have Pulsar 150 CC

I am staying at Hydernager, Hyderabad
Given my pulser for servising 3 days back in Bajaj show room at Hydernager
responce from them is very very very bad.
today morning i went there to check weather my vehicle servsing is done or not when i went there then they started working and they told me that they will call in the evining till now i have't get any call from them

please take the action

Full Address of servising centre
MGB BAJAJ
Dr Athmaram Estate Hydernager
Kukatpally Hyderabad
pin 500072


Regards,
Pradeep B
+91-[protected]
Hi,
I have Bajaj Pulsar 180 DTSi.
I have faced alot problems also with bike servicing mechanics and Bajaj's dealer workshop.
In the first service, there was no complaint from my side. It was perfectly ok. but after service in Shiva Bajaj, Ghaziabad (the same agency I bought the bike) I found that disc brake is not working at all. The handle is not in centre and no polishing was done. It was looking like a . I complaint to the supervisor there. I dont know for what he was supervisor there. He was not been able to speak properly in manner to me. Did not say any sorry and asked me to come next day. I went there next day then the problem they found that there is oil in disc pads thats why the brakes were not effective. Regarding the handle problem they told me to replace it with new one. I asked to replace the reply was that is chargable to you and we have no wear n tear guarranty. I said it was fine when I brought this bike for servicing here. But nothing was achieved. I managed with the handle. The problem started with 1st service and till the 7 paid service what I have found that this is the way they work. There is no concern about service quality. I have closely observed what they do in servicing of a bike. They start with wash and after that do greecing and oiling in chain and brakes. They tighten the rear brake.Change the mobile oil.Polish it and give back it to you. I remember one more incident, I complaint about the noise in rear brakes, the supervisor told me that you need to replace brake shoe. I got it changed from them only but brakes were in same condition, neither they were effective nor the noise disappeared and I got charged for that too. There are several incidents when I complaint about something I found the problem as it was. And I was being charged everytime.
Nobody listen to you noboday take your complaint seriously in Bajaj's Service centres.
They are sick. Everytime they are in hurry and do not give proper attention to the service and I claim this because I have observed. and the attitude they have is "Sab chalta hai".

Rohit Kumar
[protected]
I am having Pulasr 180cc purchased on 4th October 1996.
From past 2 months there is some problem in my Bike regarding the Engine.
I am continously following Suman Auto, Noida for the repairing of my Bike.
But, I am not getting any positive response from them.
Also, from last 1 week my bike is there in their workshop and they people are continously saying that the part is not

available.
Now it becomes a major problem for me to commute without Bike.
Please look into this issue, I would be really thankful.

Thanks
Ankit Singhal
+91-[protected]
Hello
I am residing in Bangalore and I have a Pulsar150 DTSI. Thre main problem in my bike is with the Disk break. First time I Replaced the pads after 26000 KM. The second pads have been Replaced after 8000 Kms. I enquired regarding this at VST AUOT Agency, Cotton pet Bangalore. I got a reply that they cant give assurance for this. there was a noise when the disc breaks were applied. and the second time when the pads were replaced I am facing the same problem and noise but the service Engineer will say that the noise will come because of the cold climate. But accoring to me the disc will get heated up after appplying the break for couple of times.So the climate doesn't matter for the disc sound when break is applied.

Thanks & regards,
Vinay C.S
[protected]

BAJAJ PULSAR 150CC — Servicing is bad in authorised Service centres

I purchased my vehicle in last 29 Jan 2008. I've completed 6800 Kms. Last week i went to Bajaj Authorised Service centre (Pupular Bajaj, Koramangale, Bangalore) to service.This is my sixth and second paid service. I got Fourcomplaints. Rear Break is not working properly, Vehicle automatically turns off, rear wheel's air automatically go off within a hour or two, self start is not working. But after servicing they had changed my break drum, water washed my vechicle, oil changed, etc. Still I've problem. Still Vehicle automatically turns off, rear wheel with same problem.
This website https://www.consumercomplaints.in sucks. Please dont wate your time in posting complaints. Juz for buisness they using it... No action nothing taken... IT CAN BE SCOLDED IN XYZ WORDS
Iam using pulsar 150cc dtsi with alloy and digital meter. first one year not come any problem from my bike. after one year my bike have biggest problem that's mean iam while driving on the bike the front and back wheel is very shecking and i spent fitteen thousand rupees between two months for this problem. But not clear that problem then what can i do? if any idea for clearing my problem send it comment to me.
i have pulsar 150cc. i bought that bike 1 year back, till now i gave for around 7-8 times in bajaj showroom for servicing. those buggers didn't at all give good response. i said that i will wait and see what you people are doing to my bike, they said in front of the customer they don't service the bike.

when i ride my bike, it gives very bad engine sound, and i said them to check the mileage, and some annoying sound is coming in chain box. i said them for 4-5 times regarding the same complaint, but they said that they are getting any sounds when they drive.

I GAVE MY BIKE IN CHANDA NAGAR AND R.C.PURAM SHOWROOM.

MY BIKE NUMBER IS AP23M5020

I JUST WANT TO SAY ONE THING TO THE BAJAJ CUSTOMER CARE PEOPLE THATPLEASE TAKE CARE OF THIS BUGGERS, OR ELSE REPLACE ALL WITH GOOD AND EXPERIENCED MECHANICS.

REGARDS,
RAMESH KUMAR.
I own a Bajaj Pulsar 150 DTSi 2006 model purchased from M/S. AUTO CENTRE Kolkata. The Service provided by the company/dealers of Bajaj vehicles in Kolkata is deplorable, most of the service facilities are franchisee outlets with inexperienced and untrained technicians/mechanics, who are unable to meet the basic service standards that such a modern vehicle demands. Most of the servicing dealers want to fleece you by making you replace parts that do not require immediate replacement and when replaced the quality of spares provided by them are questionable ! WAKE UP BAJAJ DO SOMETHING TO IMPROVE YOUR AFTER SALES SERVICE !!!

Bajaj Pulsar — bad performance and after sale services

fule tank color of my bige has developed some kind of white spots and when i complained to bajaj they asked me to go to their service centre but there the person told me that it happens in 90% of the cases and they cant do anything... now you suggest me what to do also my bike is still in companys warranty. i purchase it on 10th july 2008

Bajaj Pulsar — Registration card of two wheeler

i didnt get my registration card from GEMS BAJAJ SHOW ROOM SITUATED ON PUNE SATARA ROAD I HAD COMPLAINED MANY TIMES BUT THEY DIDNT GIVE ME ITS ALREADY ONE YEAR FROM PURCHASE DATE OF BAJAJ PULSUR.

MY NAME IS RAKESH PARMAR

BYKE NO : MH 12 ES 3814

PLEASE DO THE NEEDFUL

bajaj pulsar 180 dts-i — unfair after all process

sir
MENE SHIVAM AUTO PATAN IN NORTH GUJARAT SE PULSAR LIYA HAI.MERI SAB PROCESS KE BAD VO LOG MUJSE CHECK CLEARANCE KE RS. PAY KARNE KO BOL RAHE HE.JAB KI MENE BIKE LIYA TAB UN LOGONE MUJE BATAYA NAHI THA.
i have parchage the bike

Bajaj Pulsar — parts

Date 20/03/09

Dear Sir

I have purchase Baja Pulsar Your Bajaj Delar ship in Anand Gujarat Amin auto purchased.

I Have Creat the one compliant of spare

My vehical side stand Bracket is broken I m talking to your spare manager hi Say This Patrs is stander fitted to frame The Part is Not Sold Sepretly.

I douting your manager I m calling your nadiad delar amin auto I m talking nadiad spare department sir side stand bracket is Available. hi say yes Available ok I m coming and take delivery.

I m purchase Bracket Side Stand His Parts No is DH161290 & bill No is 1903 in Nadiad Delar and date 12/03/09

Your bajaj Anand Delar Amin Auto Service Provide Third Class & To Poor Talking To customer .

I m Recording my Telephonic discos Anand Delar amin auto.

I Will Have To Go Both Newspaper And Television-Media For The Support. But That Would Make Both O[censored]s Uncomfortable.


Thanks & Regard

Pritesh Patel

[protected]
is weste serivise center in balkampet in hyderabad Balaji Bajaj show room is weste response plz cancel that dealers ship is good one given other persons i have purchased 45 days back 150 cc bike is leaked in center packing oil lekage is weste response is i go to in conusmer court then desaid this purchase
take action in bajaj pulsar

bajaj/pulsar 150cc UG — current loan details

sir/madam
please send my loan a/c detail for LTCBT[protected].please send me the above details for every month when our transaction will be closed.

Bajaj/Pulsar motorcycle — Wromg servicing of my motorcycle.

Dear Sir,

Myself Sugat Kumar Gohe, working as a Telecom Engineeer, in India's no. 1 telecom giant BSNL.
Last week, I went to a Bajaj Auto Service center named Sethi Automobiles, Near Pakiza, A.B. Road, for servicing of my motorcycle, Bajaj Pulsar. I met with a small accident, the day itself, and got the front wheel slightly bent. Due to this I felt little problem in driving. When I went to Sethi Automobiles and told them about this and some more small works in the bike, they gave me a heavy estimate of aroung Rs. 3000/-. On hearing which I dropped some non-urgent works in the bike and went for urgent and important tasks. But to my surprise, they said that as your front wheel is bent, we will have to change the handle also, which had no link with the damaged wheel. This change of handle cost me 300 Rs. more.
But even after paying Rs. 1300/- for the servicing, I got cheated by them due to following reasons:
1. The milometer cord was little loose, so I told them to tighten the milometer cord, but after servicing, my milometer has stopped working completely.
2. My petrol tank was also little loose, I told them to tighten it, but now it produces such a irritating sound while driving, that I could not concentrate on my driving due to that sound.
3. They changed the handle, but the front wheel is still bent.
When asking about these things, their servicemen says that these things will get resolved automatically.

Now I dont enjoy driving, which i previously used to and feel like my bike still needs servicing.

I request you to cancel such a fraud person's servicing license and reimbursemenr whole my money.

With regards
Sugat Kumar Gohe
JTO NSS BSNL.
Hi,


I had purchased my Pulsar 200cc Bike 5 months back in Khivraj Motors Bangalore.

This is my 3rd free Servicing for my vehicle.

When i purchased the bike in that i got 5 free service coupons but Khivrajmotors charged me for labor

In the bill it has clearly written the labor charge.

When i asked them they said free servicing is for only two coupons

I Just want to know how much true it is ?

I told them what i am facing the problem with my bike but still they didnt fixed

This is the worst service i never seen ever

Thanks,

Syed

[protected]
Currently riding my Bajaj Pulsar 150 cc but am afraid of doing that hereafter as it would cut short my life. The reason being WORST service and poor response in all the service centers in and around Chennai.
The problem currently am facing is with the disc brakes. I dont feel like applying disc brakes as the wheel gets jammed as soon as i apply. Should the air lock be the reason for this?? I asked this in the service centre and they coolly responded saying that nothing can be done from our side. Is this the way they should behave? But this post is not to complaint about a person/ur staff.Rather i would appreciate urself if i get my vehicle repaired as a result of this complaint log.

Address : No 7 A /5, Subham apartments, Venkatesh Nagar, Virugambakkam, Chennai-600092
Mobile [protected]
Pls do the needful for the goodness of everyone. Would like to infrom you people that because of the poor service, a wonderful bike is bcoming hasty for all the riders. tnx
Dear Sirs,

I had purchased your make model Pulsar 150 on January 31, 2007 from Rolta Motors, Kolkata under Reg. No. WB01Z 8836.
Since then my motorcycle is regularly under your servicing with M/s Rolta regularly without any fail.
I had made all the replacement of spares when and whatever is required to be change in this duration as suggested by your service engineers.

Few months back, I was suggested to replace the clutch plate for replacement for smooth functioning of my motorcycle. But now I am finding very much trouble while riding the bike as it stops automatically even the clutch is pressed.
I cannot understand the problem, which I had reported several times at your workshop.

For your information from the last six months, I am finding that your Rolta workshop had not done the servicing properly. I think your Rolta workshop just wash and handover my motorcycle back. You can also verify my statement as per your record at Rolta service station.

We request your people to survey with other customers, which now I find it true.

I had continued servicing my motorcycle regularly for 2.5 years. In the conclusion I am totally at a loss by paying your service people so much amount of money. Now I think that it must be better to get all the servicing done by my local service station, which was more convenient and trust worthy.

So in future I am not going to send my motorcycle to M/s Rolta or any Bajaj service station for servicing any more. Your M/s Rolta had dampened my motorcycle. I had proudly owned Bajaj Pulsar and now I found a very bad result after regular servicing with authorized Rolta service station. I accept that your make model is good enough but you should work for after sales service, otherwise you will have to face the reverse impact very soon.

Hope you will take up this matter and rectify yourselves, as my loss cannot be recover.
Please feel free to contact me for any further information, I will glad to submit you the same.
All the best. Thanks for your attention

Best regards

Mohammed Wasim Baksh
98H/20, Linton Street
Kolkata 700014
Mobile: [protected]

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