[Resolved]  Bajaj / Pulsar150 Dtsi — REGARDING THE MATTER OF TYRE COMPLAINT WHICH THEY COULD NOT RECTIFY

DEAR SIR/ MADAM

I AM A USER OF THIS BIKE AND FROM THE VERY FIRST SERVICE ON WARDS I AM HAVING PROBLEMS WITH MY BIKE . IT DOESN'T HAVE CONSTANT PERFORMANCE AND I AM HAVING PROBLEMS WITH MY BACK TYRE (RIGHT SIDE OF THE TYRE IS GETTING REDUCED). NOW I AM RUNNING ON MY THIRD TYRE . THE FIRST TWO WAS OF MRF & AND THE ONE THAT AM NOW USING IS OF DUN LOP . FROM THE 1ST EXPERIENCE WAS THAT THE VEHICLE WILL GET SKIDDED ON APPLYING BRAKES EVEN IN SLOW SPEEDS AROUND 40KM. THAT S HOW I CAME TO KNOW THAT MY TYRE HAS A PROBLEM ON THE RIGHT SIDE . AND THE SERVICE PEOPLE TOLD THAT IT WAS THE DEFECT OF THE TYRE AND THE TYRE COMPANY REPLACED ME WITH A NEW TYRE IT WAS AROUND 5000KM . AFTER THAT ALSO MY DEFECT WAS NOT CLEARED I HAD SIMILAR EXPERIENCE LATER ALSO WITH NEW TYRE ALSO. AFTER AROUND 12000KM OR SO THEY TOOK MY VEHICLE (BAJAJ OFFICIALS ) TO RECTIFY AND THEY CHANGED THE TYRE TO DUNLOP WHICH TO MY VIEW HAS LESS CONTACT WITH THE ROAD.NOW I AM HAVING THE SAME EARLIER EXPERIENCE AND PROBLEMS (34000KM) NOW . THAT DENOTES THAT MY PROBLEM WAS NOT SOLVED. AND THEY ARE NOT TAKING ADEQUATE STEPS TO SOLVE THIS PROBLEM . I NEED THIS PROBLEM TO BE SOLVED THAT S THE ULTIMATE THING . MY WARRANTY WILL BE OVER TOWARDS THE LAST OF THIS MARCH . I HAVE FEEL THAT THEY ARE TRYING TO GET RID OF THAT, AND THE SERVICE PEOPLES (RF service edappilly kochi )ARE NOT GIVING THE EXPLANATIONS FOR THIS PROBLEM ALSO

MY VEHICLES DETAILS
IS BAJAJ PULSAR 150 DTSi
km 34000 REGISTER (27/03/07)
SERVICES DONE AT POPULAR BAJAJ ELAMKULAM KOCHI & RF BAJAJ SERVICE EDAPILLY KOCHI


HOPE YOU WILL DO THE BEST AS SOON AS POSSIBLE


WITH REGARDS
BALAMURALI S
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Aug 14, 2020
Complaint marked as Resolved 
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