[Resolved]  Bajoria Appliances Pvt. Ltd / Kutchina Kitchen Chimney — SERVICING/

This is to inform you that Essar Marketing is not sending their service engineer to attend the noise in the kutchina Kitchen chimney( Product - KH,Model- Vogue SS,Inv.No- A/083,Date Of purchase[protected] & Purchased from Essar Marketing,1191,Jessore Road,Kolkata-700028.Phone-033 [protected] & for servicing,though it is within one year Warranty period & life time warranty for chimney motor( if the noise is from Chimney).
Essar representative repeteadly tried over phone for a service contract so that they can come & attend the problem.But I refused to do so within this one year guarantee period.
I shall be highly obliged if you would kindly help me to solve this problem at an early date.
Thanks & Regards.
Mrs. A.Bhadra
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Sep 22, 2018
Complaint marked as Resolved 
Verified Support
Aug 09, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
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