[Resolved] Barclay Card — Barclaycard Priority circle fraud | |
Dear Sir, My name is Amiya Bhusana Sahoo. I am a Barclay cardholder having card no: [protected]. (Sub: - Please revert my credit card bill amount of card no: [protected]) I got several calls from Barclay card Priority circle 2-3 months ago. They told me that your card has nominated for membership and informed me about the offers. When I asked them is there any extra charges for this, they told me with the same card with no extra charges they are providing the facility that’s why I had given my consent. On November 25th I got a message that your credit statement has been generated. Your total due is Rs: 6741.60. Then I called the priority circle customer care and told them to cancel the membership because at the time of call they have told me ‘there is no extra charge for it’. Since I have got the message on 25 of Nov so I can cancel the membership within 21 days. But they are telling me the amount is debited from your card on 28 of October. When I came to know through message it has already been 21 days. They don’t have the facility to view the statement online. So how one can know when the amount is deducted from his card? and they are sending me the SMS after 21 days so that I won’t be able to cancel it. I am not a single person who has faced the problem; I have found the reviews written in http://www.mouthshut.com and https://www.consumercomplaints.in/complaints/barclays-priority-circle-c129986.ht...⇄ a lot of people are harassed by Barclay credit card priority circle scheme. Another thing I have not got my credit card statement yet (6th Dec). But in the SMS it is showing it has been delivered on 25 Nov. I have read from forums written in http://www.mouthshut.com and https://www.consumercomplaints.in/complaints/barclays-priority-circle-c129986.ht...⇄ that those people who have paid the amount have not go trolley bag yet even after 6 months. Since I am not getting my statement in my address how can I trust trolley bag and holiday voucher will reach in my address? People have not got bag after 6 month how can I believe them that all the gifts will delivered in 2 weeks of payment. ? Please help me against malpractices in transaction of Barclays Card services. Date: 6th December, 2008 yours truly, Place: Noida Amiya Bhusana Sahoo Contact No:[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Barclays Credit Card — Unrequested Priority Circle membership cancellation
I am holding an credit card no.: [protected] I had received calls from your executives regarding PCM. They told me my number is selected for PCM and they told explain me about facility of Priority Circle Membership but they have not told me any thing regarding the membership fees that I have to pay Rs.5000/- + Service Tax for PCM membership and I have not agreed for membership but then I had a doubt so I spoke to one of their executive about the membership they told me that this facility will be activate after my 1st payment but he didn't cleared that I have to pay saprately Rs.5000/- + service tax for the PCM. when I come to know about membership fees I requested for cancellation of membership but Barclays people says that PCM can not get cancel, I have mailed also to the Barclays regarding the cancellation of membership but yet I have not received any kind of feedback. So I request that please help me to cancel priority circle membership and Service Tax lavid for the same.Looking for the positive reply.
Hi,
The same thing happend with me as well for which i had written below mail to [protected]@barclays.com with an hope that they would do something.
Hi,
This is regarding the unacceptance of proirity circle.
I had first got a call from priority session stating that my card has been selected for some gift as stated in below mail but at that time even after continuously asking whether any cost is involved, I was clearly told that you have to pay nothing.
Later after few days I got a confirming call again for the gift wherein they told me about the charges which I was earlier not aware of. Later after hearing the cost I refused to accept the offer.
After few days again I got a call wherein I clearly told them that I am not interested in the offer as cost is involved in that, which I don’t want to pay. So they told me that its fine.
Even after I had clearly stated that i m not accepting the offer if any cost is involved to their executives, I have been charged Rs. 6741.60.
When i called up priority circle executive "Monica Chawla" on[protected], she told me that she can't revert this amount back. When I asked her higher authorities number to speak upon this, she didn't agree to give the number as well. I tried explaining this to your barclays phone banking executives as well wherein they too told me that they can't do anything till proirity circle's cancel the amount from their end.
Barclays bank has tie up with this priority due to which they get our mobile numbers to call, so you people have to take action against this, as you both people can't fool around unnecessary to the credit card holders this way. I, in anyways won't be paying a single penny at any cost for this. I even request you to cancel this credit card as I dont have trust with your barclays bank now to use this card in future.
Please look into this matter on proirty basis & revert back.
The same thing happend with me as well for which i had written below mail to [protected]@barclays.com with an hope that they would do something.
Hi,
This is regarding the unacceptance of proirity circle.
I had first got a call from priority session stating that my card has been selected for some gift as stated in below mail but at that time even after continuously asking whether any cost is involved, I was clearly told that you have to pay nothing.
Later after few days I got a confirming call again for the gift wherein they told me about the charges which I was earlier not aware of. Later after hearing the cost I refused to accept the offer.
After few days again I got a call wherein I clearly told them that I am not interested in the offer as cost is involved in that, which I don’t want to pay. So they told me that its fine.
Even after I had clearly stated that i m not accepting the offer if any cost is involved to their executives, I have been charged Rs. 6741.60.
When i called up priority circle executive "Monica Chawla" on[protected], she told me that she can't revert this amount back. When I asked her higher authorities number to speak upon this, she didn't agree to give the number as well. I tried explaining this to your barclays phone banking executives as well wherein they too told me that they can't do anything till proirity circle's cancel the amount from their end.
Barclays bank has tie up with this priority due to which they get our mobile numbers to call, so you people have to take action against this, as you both people can't fool around unnecessary to the credit card holders this way. I, in anyways won't be paying a single penny at any cost for this. I even request you to cancel this credit card as I dont have trust with your barclays bank now to use this card in future.
Please look into this matter on proirty basis & revert back.
I was the victim of same fraud..
Just register the online complain on Consumer forum site and RBI site.
I did the same and they have reversed all BPC charges along with late fee within 15 days.
This is the only legal way to fight with these .calling to them and mailing to them is useless ..
Just register the online complain on Consumer forum site and RBI site.
I did the same and they have reversed all BPC charges along with late fee within 15 days.
This is the only legal way to fight with these .calling to them and mailing to them is useless ..
I was victim of same fraud.
It happened in Feb 2008.
I didn't receive any welcome kit or refund till date.
I request that please help me to cancel priority circle membership and Service Tax lavid for the same.
It happened in Feb 2008.
I didn't receive any welcome kit or refund till date.
I request that please help me to cancel priority circle membership and Service Tax lavid for the same.
Dear Sie,
I am holding a barclay credit card. I got a call from barclay priority circale and told me i selected for this group and they told no joining fee for this and its free, I told ok for this and after one moth later i got a message saying that you have unbilled amount of 6000+, then i call custome care and iasked about this and tey told to call on priority customer care number, i called there also and registered aboth the complent and asked for ref number, they told me there is no complaint numebr such if you called nest time it will be find out on your mobile number and they confirmed that they will cancel the same.
After 3 monts later again i got a call from coustmer care syaing that i have due for 2 monts and need to pay. Then againg i called same and reported the same but no action taken from there end and they asked me to send a mail i did the same but still no action taken.
In the month of march againg I got a call from Barcaly and they asked me to pay 500rs and they will remove form priority circle group anad they wil remove the all the charges. I paid the same on 11/04/09 and the receipt number is C683081.
But againg its not stopped am still geting a call and message saying i will be marked on poor Cbill rate . Please help me to come out from this,
I am holding a barclay credit card. I got a call from barclay priority circale and told me i selected for this group and they told no joining fee for this and its free, I told ok for this and after one moth later i got a message saying that you have unbilled amount of 6000+, then i call custome care and iasked about this and tey told to call on priority customer care number, i called there also and registered aboth the complent and asked for ref number, they told me there is no complaint numebr such if you called nest time it will be find out on your mobile number and they confirmed that they will cancel the same.
After 3 monts later again i got a call from coustmer care syaing that i have due for 2 monts and need to pay. Then againg i called same and reported the same but no action taken from there end and they asked me to send a mail i did the same but still no action taken.
In the month of march againg I got a call from Barcaly and they asked me to pay 500rs and they will remove form priority circle group anad they wil remove the all the charges. I paid the same on 11/04/09 and the receipt number is C683081.
But againg its not stopped am still geting a call and message saying i will be marked on poor Cbill rate . Please help me to come out from this,
Dear Sir,
I am holding a barclay credit card. I got a call from barclay priority circale and told me i selected for this group and they told no joining fee for this and its free, I told ok for this and after one moth later i got a message saying that you have unbilled amount of 6000+, then i call custome care and iasked about this and tey told to call on priority customer care number, i called there also and registered aboth the complent and asked for ref number, they told me there is no complaint numebr such if you called nest time it will be find out on your mobile number and they confirmed that they will cancel the same.
After 3 monts later again i got a call from coustmer care syaing that i have due for 2 monts and need to pay. Then againg i called same and reported the same but no action taken from there end and they asked me to send a mail i did the same but still no action taken.
In the month of march againg I got a call from Barcaly and they asked me to pay 500rs and they will remove form priority circle group anad they wil remove the all the charges. I paid the same on 11/04/09 and the receipt number is C683081.
But againg its not stopped am still geting a call and message saying i will be marked on poor Cbill rate . Please help me to come out from this,
I am holding a barclay credit card. I got a call from barclay priority circale and told me i selected for this group and they told no joining fee for this and its free, I told ok for this and after one moth later i got a message saying that you have unbilled amount of 6000+, then i call custome care and iasked about this and tey told to call on priority customer care number, i called there also and registered aboth the complent and asked for ref number, they told me there is no complaint numebr such if you called nest time it will be find out on your mobile number and they confirmed that they will cancel the same.
After 3 monts later again i got a call from coustmer care syaing that i have due for 2 monts and need to pay. Then againg i called same and reported the same but no action taken from there end and they asked me to send a mail i did the same but still no action taken.
In the month of march againg I got a call from Barcaly and they asked me to pay 500rs and they will remove form priority circle group anad they wil remove the all the charges. I paid the same on 11/04/09 and the receipt number is C683081.
But againg its not stopped am still geting a call and message saying i will be marked on poor Cbill rate . Please help me to come out from this,
you may want to write to ombudsman at [protected]@rbi.org.in
this helps in resolving the issue quick.
this helps in resolving the issue quick.
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Barclays Credit Card — cancellation of priority circle membership
i have not given my consent for priority circle membership which is charged to me as an amount of 6741rs. i have mailed two complains in last 15 days to cancel my membership, but there is no response. i have been calling to the priority circle daily and no one is picking up the phone. i have also called the customer care and lodged two complains but still no response. if the barclays' concerned department don't contant me and cancel my priority circle membership amount as soon as possible, then i have no other way than to go to the consumer court for help and also charge them for harassment and the amount i have spend in phone to contact them.