[Resolved]  Barclay Credit Card — outstanding payment calls

This refers to the outstanding on the above mentioned credit card.
I had used this card long back for a meagre amount of Rs 800/- odd amount and also paid for it with late fine. After several calls for outstanding recovery I had decided to settle this card . I spoke to one of the recovery agent from BSA Infomedia Pvt Ltd and on mutual agreement decided to make settlement of the same card by paying Rs 1000/-.
The Agent (Sushil) visited my office and accepted Rs 1000/- in cash as the settlement and handed over the settlement letter (MUM/BCGOLD/19842 dated 21.04.09) to me.
Even though this payment was made I have been receiving calls from recovery agents asking for outstanding payment. I have furnished all the details several times to “N” number of agents but in vain.
Recently I have also spoken to some Dinesh ([protected]) and have emailed all the details on [protected]@sparshindia.com and sachin.[protected]@barclays.com , but have not received any response from their end.
I have also sent a Registered A/D letter to Ms Poonam Sharma-Manager –Credit Cards, New Delhi on 14th Sep 2009.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Barclays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    704
    Pending
    0
    Resolved
    485
    Barclays Phone
    +91 22 6000 7888
    Barclays Address
    India
    View all Barclays contact information