[Resolved]  Barclays Bank Plc. — credit card cheating

Address:

South Delhi, Delhi

hi,
I was using a credit card of barclays bank some time before and wants to close the card because of the poor services of the bank .they never gave me my monthly statements on time and chargeed late fees against it . I request them manny times to settile my accout and they hardly consider it.After some time I started receiving calls from the collection agencies and they finally get ready to settile my accont.In october 2009 they finally setilled my account on Rs.5000 where as my outstanding balance was 23092.They gave me full and final settilement letter against those 5000. and told me that after 14 days i'll get my N.O.C. from bank through courrier.when after 3 months i did't received my N.O.C than i called in the customer care of barclays bank they taold me to wait for few days more.
now few days before I again received a call from the bank and they are saying that my card is not closed it is still panding and the amount which i gave tham is submitted in my account, when I told them that i am having their settilement latter which says no dues.so they told me to contect in bank.
I went to the bank and there I come to know a new thing that my settilement was fake and letter that they had given me was with fake signatures of signetory authority name...Siddharth Nanda.(RCM Credit Card North) and when I asked for him they told me that he has already resigned. Now they are telling me to pay 18092 Rs. in order to get the card closed.
Please do the needfull as soon s possible as it is effecting my credit history.
my credit card no. is -[protected]
settilement no- MUM/ BC GOLD/ 46283.

Thanks and Regards
Rishi Kr. Saluja
[protected]@gmail.com
+91-[protected]