[Resolved]  Bata — Shoes Replacement

Dear Team,

We have purchased article number 854-4927 of Hush Puppies from your Model Town Store @ Rs. 3499/- only on 01.07.2018.

Considering Hush Puppies as a renowned brand and trusting its quality we are a regular customer of it, however, it is surprised to note that after three months of purchasing the above referred article it has damaged badly. The image of the same is enclosed for your ready reference.

My bill No is 2800 and purchasing date is 01/07/2018 other information is as under :-

Article 854-4927
Size - 27.5 cms
Rs. - 3499/-

Please look into the matter immediately and provide me the replacement of the Shoe at the earliest possible.

Regards

Vikas Rastogi
#[protected]

Dear Madam / Sir,

I feel always proud to bear shoes of BATA. Since last 10 years I use to have your brand only.
As, BATA is prominent brand in this field.

But, in the month of July 2nd 2019, I have purchase one shoes from your show room, Kanke Road, Ranchi your prime brand article no.[protected]mocassino) Rs.2199. It was kept in box only.

Unfortunatly, the leather has crumbled & torn just after use of thrice, when I have used in this month only.
(Photos are attached).

Immediately, I had rush to same show room and talked to your concern official. He has assured me that, he will look into it.

So, requesting you that, please consider my case and kindly give an approval to replace the shoes.

For this act, I shall be oblised and will remain as loyal and satisfied customers of BATA.

[protected] mobile no

please see the attachments