it was quite alarming to see the way sales executives were behaving at a bata store in Tezpur, Assam.which also happens to be the only bata store in the town.
individuals specially in smaller towns left with not much options, often have to face such situations when they are being misbehaved. often customers dont compliant because, they again have to come back to the same shops and therefore, they stay mum at many instances.
but to my surprise i saw an executive misbehaving and getting abusive with two ladies at the same store on a petty issue.
i guess lack of adequate training of these sales executives and also the fact that customers have no other options, makes these guys super imposing.
unless such issues are seriously being taken into account...Bata would surely loose its clientele. Was this information helpful? |
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