[Resolved]  Bata India Ltd — bad shoes

Address:Mumbai Suburban, Maharashtra

I am a very old customer of Bata since my school days & a patron of the brand, but recently I was very disappointed & disheartened when I bought pair of all season comfit footwear from bata showroom at Thakkar mall in borivali. I purchased it on 3l-05-20l2 but since it did not rain in mumbai for 2 months I did not wear them at all , I started using them only in august, after using for 4 days to office the pasting started coming off, & it was such an embarrassment in the middle of the road when it broke open, I had to stitch it there itself & once in office during the meeting it gave way which angered me the most, altogether it came off at 6 different places We always go for good brands to save ourselves from such happening but this time I feel very let down because the product is not good. I immediately need a replacement, as I am not satisfied with the product. The showroom representative told me the bill carries 60 days warranty period but I m sure u will agree with me as have stated above, that since it did not rain in mumbai for 2 months there was no need to wear them hence I did not face this problem during first 60 days, as such replacement procedure may be initiI am a very old customer of Bata since my school days & a patron of the brand, but recently I was very disappointed & disheartened when I bought pair of all season comfit footwear from bata showroom at Thakkar mall in borivali. I purchased it on 3l-05-20l2 but since it did not rain in mumbai for 2 months I did not wear them at all , I started using them only in august, after using for 4 days to office the pasting started coming off, & it was such an embarrassment in the middle of the road when it broke open, I had to stitch it there itself & once in office during the meeting it gave way which angered me the most, altogether it came off at 6 different places & i cannot wear them at all. We always go for good brands to save ourselves from such happening but this time I feel very let down because the product is not good. I immediately need a replacement, as I am not satisfied with the product. The showroom representative told me the bill carries 60 days warranty period but I m sure u will agree with me as have stated above, that since it did not rain in mumbai for 2 months there was no need to wear them hence I did not face this problem during first 60 days, as such replacement procedure may be initiated at the earliest. Kindly acknowledge the email & urgent reply & replacement is appreciated.

Name: Swati S Nagwekar
email id: [protected]@reddiffmail.com
mobile- 982l285095, 86938922II

Invoice no. 0065l9 dt: 3l-05-20l2
Model no.57l6034
Comfit Rs 499/-
Store address. Bata showroom, Thakkar Mall, S.V Road, Borivali (w) Mumbai-9l
Solution Expected- Immediate Replacement.
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Aug 13, 2020
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