[Resolved] Bata India Ltd / Shoes — 20% shareholder disc not given on claim

girishsaloni

from Aurangabad, Maharashtra

Address:

Mumbai City, Maharashtra

i had purchased all season shoes from bata shop mulund east on 31/5/10 . within one month the shoes got spoilt .i had purchased shoes of m r p rs 699 and taken 20% share holder discount and paid rs 559.20.i went to thr shop and asked for claim the manager told that he will forward the claim . i went to the shop after a week.the manager told me that i can purchase shors of rs559.20 only but i told him that ihad purchased shoes of rs 699 so i will buy shoes of rs699 but he refused

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sandeshw

from Mumbai, Maharashtra

Hello,

I stay at Borivli west, Mumbai and the same thing has happened with us too. We had purchased ladies sandal of MRP 399 and with 30% discount we got it at 279.00. But within a week the sandal got spoilt and when we went there the Manager was very rude with us. He told us to come within 10 to 5 on working dau for such problems and took the sandals confirming to check after 2 days. When we went the Original Shoes were not given to us but informed that you can buy another shoes of Rs.280.00. Thsi is total nonsense because i have purchased a better quality which had a discount and now i have to buy a lower quality. Since not to argue with the rude Manager ( even the other Customers had problem with him ) and considering that even though from last 30 yrs being a customer, this is my last purchase in Bata atleast in Borivli.

Kind suggestion that please have a check on your Retail Showroom Managers as they are assuming as the Owner but not in good faith for the Organisation.