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I totally agree with you, I never saw such a worst service in my life, trust me BSNL was lot better. beam is such a worst service, they do not even refund the money for internet nonworking days, the escalation department is the biggest of the joke. the moment you forward a unresolved complaint you get a sms saying "we hope your problem is resolved" and close the ticket again. am having the same problem with beam last few weeks trying to shift to poineer to see if their service is any better. or finally back to BSNL at least I get the speed they promised and line always active unlike beam where do not even know what joke service they are providing to others
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