[Resolved]  Beetel E11 — Poor Service Support

Address:

Uttar Pradesh

E11 USB Modem(IMEI-[protected]) -CRM No.-455



Dear Sir,

Undersigned has purchased a Beetel E11 USB Modem(IMEI-[protected]) on 01.10.10 from M/s. Amnil Associates , Agra (Invoice No.-513) , from the day one it has problem of not detecting Sim.
I had inserted several Sim Cards but error “ Wireless Modem not detected” arrives.

Then on 06.10.10 I submitted this data card to Your Lucknow Authorized Dealer M/s. Shambhavi Telecom ( Receipt No.-463 , CRM No.- 455) but it has been more then one week & I have not received it.

When contacted Dealer , his replies are like this – “There are Commonwealth games in Delhi that’s why it will take another 15 Days to get back).

I am not getting satisfactory answers from anywhere.


Please Help Immediately.

Regards
Prateek Gaur
Officer- Customer Care
Mahindra & Mahindra Limited
Lucknow (Uttar Pradesh)
Mob.[protected]
GAUR.[protected]@mahindra.com