[Resolved]  Beetel Headphone — Defective Product sold

Address:

Bangalore, Karnataka

Hi,
My details:
Name :Nitin Chinnannavar
Ph: [protected]

I have purchased a Headphone from Beetel at
Reliable Junction ,1st floor.,Total Mall Kempfort, Old Airport Rd,blore-17.

Invo no-271. They dont keep duplicate of bill to avoid tax.I have purchased the bill with 1 yr warranty ,The headphone was not checked as he didnt have any audio to test. The shopkeeper agreed that he would exchange in case it had any fault. I agreed to it. But when i used it , i found that it wasnt working as it was a new headphone!!!
Well immediately i went next day ,but that guy who sold me the headphone was not in the shop!! I had to make multiple visits...but no use!! every time he started saying new excuse....i have visited 10-12 times and now decided to log complaint as to prevent the shop from selling defective products.....

I want some action to be initiated against shop for selling defective products and not keeping thier word of exchanging the product!!!

These ppl are cheats....