[Resolved]  Bennett, Coleman & Co, Ltd / Times Of India — Non Receipt of Newspaper Copies

Address:

Mumbai City, Maharashtra

Non Receipt of Newspaper Copies

I have paid your half yearly subscription vide Axis Bank cheque No. 772008 dt 02/04/2011 for Rs 499/- to your executive on 2nd April’2011. Details of your Order are given below;

Order No. 2853465
Prev Order No. 2490730
Period of Subscription from 15.04.2011 to 15.10.2011
Lead No. [protected]
Area Code MH035
RMD-Exe Code 02096
Sub Dealer Code 21502743
Vender Name GAJRAJ
Vender Code 21985143
DOI 16/04/2011 DOE 15/10/2011

This is to inform you that your Agent Mr. Gajraj Yadhav (Cell No. [protected]) has stopped delivering the News Paper since 5th April 2011. When enquired with him, I was told that I have not paid the subscription and no issues will be delivered to us. His representative also misbehaved and used abusive language.

Please note that I am Senior Citizen and I have been a customer for Times of India since decayed and never faced any non delivery related issues and also such type of harassment from your Vender. This is because of your appointment of such non cultured Venders who are spoiling the image of Times Of India.

I believe you have the system of good record keeping and such type of issues should not appear at least in reputed organization.

I have also contacted your help at 66354021 one Ms Ankita and lodged the complaint of Non Delivery.

Hope you will take the corrective action against your Vender for harassing the Senior Citizen and start delivering the copies and also make good of my loss which I have incurred without any fault of mine.

Yours Truly


Shashikanr Rele
1003/A, Orchid Enclave CHSL
Nahar’s Amrit Shakti
Chandivali
Mumbai 400072