[Resolved]  Bescom — Power supply interruptions

Address:

Bangalore, Karnataka

Indiscriminate Power cuts and Indifferent attitude of BESCOM resulting in citizens undergoing extreme inconvenience

Our area, Balaji Layout, near Byadarahalli on Magadi Main Road (Vishwaneedam Post, 560091) is prone to one power cut every forty five minutes to one hour. The total hours of power supply in a day averages from 10 hours to 12 hours, with some rare stability during nights. The adjoining localities like BEL layout, Anjananagar etc also face power cuts but none apart from the scheduled 2 hours load shedding every day.

Persons already reached out to in the last one year:
Bescom Service Station, Sunkadakatte –[protected]
Mr. Rajshekhar – AE for the locality – [protected]
Mr.Rajanna (JE currently not in charge of this locality)

With assurances galore, this problem has been persistent for the last one year and several complaints have been lodged with the Service Station using their helpline[protected] and also Mr.Rajshekhar. It is imminent from the reasons that we have been given that the authorities don’t really care about how much trouble just citizens go through due to their proven inefficiency. The frequency of power cuts, the callous attitude of authorities is expecially significant in the light of the following:

Average number of power cuts in a day – 8
Average longest power supply period – 1.5 hours
Reasons given by the station authorities – Fault with the feeder, it will be fixed (all 8 times a day and all days in the week for the last one year)

Apparently, according to them, the feeder which is supposed to supply power to this locality (of around 800 households) is used to supply power to Nelamangala. Interestingly, the rest of the localities around our area are always well lit and it hurts to see our homes in darkness while an adjacent locality even has all street lights burning bright. A few questions that enrage the most tolerant of people are-

1. How many times in a week can a feeder run into fault? If 8 times a day is average, then the quality of workmanship and the skills of those in charge of these operations in questionable.
2. What insane logic is used if all four adjacent localities are fed through a different feeder than the one used to supply power to us?
3. How inefficient is the staff and how cheap must be the materials used for repair that repair work goes on for 10 hours in a day to supply power for the rest of the 14 hours?
These questions have been raised with Mr.Rajshekhar as well and it seemed like someone was listening to our problems until two weeks ago. Being socially aware and educated, we understand the need for load shedding but this kind of indiscriminate drops in power supply and inefficiency to the extent of not being able to fix an issue that has been persistent for more than a year now is absolutely not acceptable, especially considering that darkness is an invitation for anti-social elements in areas like ours where policing and community protection is minimal. Could somebody help please?

On behalf of Residents of Balaji Layout
Nanda Kalyan
+91-[protected]