[Resolved]  Bharat Gas Agency Velachery — BLOCKING OF GAS SERVICE WITHOUT PROPER INTIMATION TO CUSTOMER OVER PHONE OR LETTERS

Address:

Chennai, Tamil Nadu

MUNUSAMY GAS AGENCY FOR BHARAT GAS AT VELACHERY- THE DISTRIBUTER BLOCKED GAS SERVICE CONNECTION WITHOUT INFORMATION EITHER BY PHONE OR LETTERS.THEY ARE NOT PROPERLY ATTENDING THE PHONE CALLS.COMPELLING ALL CUSTOMER BOOK BY SMS REG.,EVEN IF TTHE SENIOR CITIZEN (65-85yrS) GO FOR BOOKING , REFUSING TO BOOK DIRECTLY ,THOU THEY TAKE 20 TO 30DAYS DELIVERY TIME.IN MY CASE THEY BLOCKED MY SERVICE CONNECTION AND NOT PROERLY GUIDING THE CONSUMER THOU BOOKING LAPSED 3 MONTHS.THE STAFFS ARE NOT PROPERLY EDUCATED MAY BE TOTAL COMPUTER ILLITRATE. WHY BHARATGAS IS GIVING SUCH COSUMER FACILITIES TO SOME FAMILY ILLITTERATES. MOST OF THE STAFFS ARE CHIT CHATTING TAKING COFFE TEA AND VIEWING PHOTO ALBUMS WHEN THERE IS 10 TO15 CONSUMERS ARE IN QUE LEAVE ALONE POOR ELDERS, WHO CAME THERE BY THE PRESSURE OF YOUNG FAMILY MEMBRS WORING 8 AM TO 10 PM AT SO CALLED SOFTWARE CO/.IF THEY HAVE NOT CHANGE THEIR BEHAVIOR/ ATTITUDE WE WILL TAKE VIDEO CLIPPINGS AND LODGE IN CONSUMER COURT/ DRAGGING BHARAT GAS CHENNAI ADMN/.

DR. G MUTHURAJ.
[protected]
[protected]