[Resolved]  Bharat Gas — Poor Response and Service

COMPLAINT
FROM
MENABEN DATTUGIRI GOSWAMI FOR,
HARISHCHANDRA.V PAJANKAR
CUSTOMER NO.3061.
AMRAIWADI.AHMEDABAD.26
DATE: 26/02/2009

TO
PRAMUKH GAS AGENCY (BHARAT GAS)
BHARAVI TOWER
AMRAIWADI
AHMEDABAD
GUJARAT

SUB- COMPLAINFOR MISBEHAVIOUR OF DELIEVERYMAN & YOUR STAFF

DEAR SIR
I HARISH CHANDRA V PAJANKAR, ON BEHALF OF MENABEN DATTUGIRI GOSWAMI CUSTOMER NO- 3061, COMPLAINING YOU, YOUR DELIEVERYMAN DOES NOT KNOW TO TALK HINDI LANGUAGE.WHEN WE GET LITTLE LATE IN SHOWING HIM THE CUSTOMER BOOK FOR CYLINDER, EVERYTIME HE GETS ANGRY WITHOUT ANY REASON.FURTHER HE GIVES THREATS TO BRING BACK THE CYLINDER.
WE INFORM THIS TO YOUR OFFICE IMMEDIATELY ON PHONE NO[protected], BUT THEY IGNORED IT.
WE TRIED TO TALK TO THE LADY WHO RECEIVED THE CALL, ON 24TH FEB, BUT THERE WAS NO EFFECT OF THE VISIT.SHE ALSO BEHAVED LIKE AS I AM THE CRIMINAL.
SHE CLEARLY DENIED GIVING YOUR OFFICE EMAIL ADDRESS, WHEN WE ASKED.


THIS IS NOT THE FIRST TIME THAT THEY BEHAVED LIKE THIS, SEVERAL TIME THIS SITUATION TAKES PLACE.THEY ARE NOT USED TO GIVE WAITING NUMBER.THEY HAVE VERY GOOD HABIT TO CUT THE CALL & NOT TO RECEIVE.

FURTHER WE WOULD LIKE TO INFORM YOU THAT EVERY YEAR ON DIWALI THEY DEMAND THE BONUS AS THEY ARE ASKING FOR SALARY.WITHOUT ANY DISCUSSION WE GIVE THEM BONUS HAPPILY.EVEN AFTER TREATING THEM SO LOVINGLY, WE ARE GETTING THIS KIND OF REWARD.

WE WOULD LIKE TO KNOW YOUR OPINION ABOUT THIS, & WOULD REQUEST YOU TO TAKE STEPS.

THANKS & REGARDS.

HARISHCHANDRA V PAJANKAR.
CSE AHMEDABAD.
[protected].

I am the consumer of SHRI BALAJI GAS AGENCY FATHABAD (HARYANA)of Bharat Gas Ltd. I had booked a cylinder for refilling on 27/02/2009 to the above agency but till date-0706/03/2009 i didn't get the cylinder despite my daily reminder. My bharat gas consumer no. is -TAN261
SHRI BALA JI contact nos. are [protected], [protected], [protected]
MY CONTECT NO.[protected]

Our Gas Agency is Jyothi Gas Agency Tripunithura. They had informed me to my second cylinder sancitioned. But they compelling me to purchase some items from agency. They told me that if ican't purchase item they have not issued second cylinder. They told me that that is the rule of Bharth Petroleum Co. Also they are shouting We are compelling to purchase unnecessary item for getting gas connection. It will waste our money. This is very cruel . Is this is the rule of Company. We are suffering agencies these type of harrassment for getting gas connection.

DEAR SIR/MADAM

Iam a consumer of your distributor Neelam Enterprises E-388-389, Sanjay Colony, Sector-23-24, Main Road, Faridabad, Haryana.My consumar no is 7585. I have booked for a Gas Cylinder on[protected], The booking no is 351 even after 7 days cylinder has not been supplied to me after remainding them in numerable phone calls Their inordinate delay in supplaing cooking gas & miss behavior & always ignore regarding my booking by his representative Mr. Mahesh to makes yours company to a bad name with public . Please send necessury instructions to your above dealer immdiatly to supply the cooking gas cylinder to all consumers in time . If not change the distributorship to the effective new agency those who are dealing with cooking gas . Please treat this as most urgent and take effective steps immediatly.
Thanking you
yours faithfully
Susila Tiwari
H:No.925, Parvatia Colony, Gali No 4,
Near Yash Photo State,
Faridabad, Haryana
Mob [protected]

my consumer no. is 4947 and I have booked the gas on 5 march and till date that is today is 17 march and the consignment has not been delivered despite reminding them daily.

I live in vasant kunj and this is for the first time the dealer is behaving in this strange manner for not giving correct informations in this way my whole day is wasted as I have to wait for taking the delievery of the gas and could not go out even for short period.

veena saxena
26891865

cooking gas — Second Cylinder And Gas Pipe

Respected Sir,

My consumer gas no. is 800803 and my gas agency is HP Gas Aanad Stores, Shaepur Chowk, Karwal Nagar. This agency is not given to me a second cylinder as they are says that cylinder is not coming from the agency they also promise to me that they give to me a cylinder on 21.01.09 but not given they also pressure me to buy a gas pipe & service charges and they book first gas cylinder booked on .3.3.09 but not given to me first purchase gas pipe & service charges I agree to give service charge but they cannot take it. The incarge of this agency Mr. Ashok says that we have no problem if you can complaint our high level & his behaviour is very rudely. The weight of cylinder is not full almost 2-3 kgs. gas are short.

I hope you take necessary action in this matter & solve my problem as the earliest possible.

Thanking You,

Ram Nihal
A- 272 Gali No.11,
Pocket -3, Sonia Vihar, Delhi-110094
Ph. [protected]

Dear Sir,

I am from the capital of Kerala, TRIVANDRUM .
Please dial your main distribuitor in Trivandrum SANDYA GAS .
Phone Number[protected]/ 2475230

you can get a Too Too Too Sound that means handset is not kept properly in the receiver (In Trivandrum Exchange if phone is busy the busy message will come)

you call after 1 or 2 hours you can get creem... creem... creem... sound nobody attend the phone

Dear Sir please think if you are a customer of Bharat Gas in Triandrum .
Please do something for favour to Bharat Gas Customers in Trivandrum City
Please do n't allow to cheat Bharat Gas Customers.

the service is not done at time
by distibuter

khuian server

Bharat gas/ LPG home — Non delivery & poor response

I am one of the regular users of the Bharat gas since1987. I have booked my gas requirement on 8.4.09 after 30days receipt of the previous booking. Even after repeated reminder the gas agency is not minding to supply the gas. Please note that more than 40days are over, but till date they have not supplied the gas. This is not the first occasion, it is a continuous process to them. Earlier booking was accepted by them in 21days, but the past one year the booking will be accepted by them only after 30days from the receipt of previous supplied gas. Even if we call on 29th day they are rejecting the request and accepting it only after 30days. I bring to your kind attention that if family is running with 5members how can we manage without gas especially offiec goers & school children. An attractive ad is made every where that EASY BOOKING QUICK DELIVERY. Is it true in my case. My consumer No. is 3308. My Agency address is M/s.Sri Murugan Gas Services, No.722, M.S.Road, Krishnancoil, Nagercoil - 629 001, TamilNadu.

bharath gas cylinder — Cylinder booking telephone ringing no response

Sir,
we are using the bharat gas for the past few years we have always a problem in booking a cylinder through the phone number provided by the distributor. The telephone number always busy are it will ring and no one response the call and we are tired to book the cylinder over phone is very tough for us. Our service agent is Graha agency, Selaiyur, East tambaram. Their contact number is[protected] and[protected]. After the booking the refused to delivery the cylinder in a lack of time interval

Thanking you,

yours true customer

saleem

Bharat Gas — No response when making call

Whenever i tyr to make a call to know whether the cylinder was delivered or not, from the two numbers one will always be switched OFF and the other wont be lifted.

I want to take this issue to higher authorities.It is their duty to deliver the gas as per delivery date that they have intimated us.

Also i will make media to have an eye on this agency.


---Sivaleela.

Dhanalakshmi gas Agency — Second Cylinder

Dear Sir,

We are very depressed with the service of Bharat Gas Distributor " Dhana Lakshmi Gas Agency, Chennai, India, "

Three Years Ago I purchase One connection of bharat gas and they give me one cylinder and told me that after some days you take second cylinder on same connection and still now i have only one cylinder because whenever I went to baarat gas agency to take second cylinder, No any satisfactory answer get by us he always saying that wait for 2-3 months so this request to you please give the second cylinder I am facing so many problem i hope you accept my request and give me the second cyliner .

My Name : St. Marri
My Consumer No. : 31375
Mobile No. :[protected]
Mail ID : [protected]@seaangel.net.in
[protected][protected][protected][protected]
Distributor Name : " DHANA LAKSHMI GAS AGENCY
Location : CHENNAI ( INDIA )
Distributor No. :[protected], 6528775

Respected sir,

I booked cylinder before 12th of may 2009, but I could not get the cylinder till today. I went many times,
they say bill is not ready. Another problem is they are not deliver to home, deliver at some road points & also take excess money which is 35 to 40 ruppes more than a bill.

(Raksha gas agency, Hebbagodi, Hosur road, BANGALORE.)

Please instuct to agencies for cylinder delivery. Everytime I am faceing this problem lot of times.
I send many mails to your concern but I didn't get any answer from your side, this problem is not only for me, it is also for everyone in the locality.

I also send this copy to karnataka lokayukta to take necessary action against agency.

Please take kind attention & action as soon as possible.

N B Narayana rao.

Dear sir,
I got tranfered from Avinashi to Thirupattur, Vellor Dist T.N. The very next day i.e on 8th june I met the agency of that place. As per their request, I summitted my transfer voucher xerox copy with cell number. So far, I have not received any communication from the agency.Now, I have misplaced my original voucher copy. Had the registration done it on that day itself, this would not have happened.

I have another xerox copy of the voucher and gas book of the Avinashi agency. Is this ok to get gas connection? or What should I do to get gas connection at the earliest? I have got two children. One is one month old and another is 6yrs old. Please help me in this regard.

Dear Sir,
We are a customer of RADHA GAS AGENCIES, Coimbatore, TAMILNADU. I'm really vexed because of the worst service provided by this gas agencies. Till date not even a single time they have done us the delivery properly. Every month literally it's like a battle we do to get our gas cylinder. I'm very sure that they are booking our cylinder in their convienient time & they are giving to people outside to make money. When we do the booking the are so rudely giving bad excuses. Everybody are into this malpractise. Your Lady staffs at the booking center, all the men who come for delivering the gas cylinders. I do have noted down their names. The lady who books the cylinder is Ms. Priya & the guy who brings the cylinder is Murugeshan. We need some serious action to be taken against this malpractises. This problem really shoots up our Blood Pressure. Every month we make not less than 50 calls & reminders for them to bring our cylinder. But inspite of this many calls, our efforts goes vain. PLease take serious action against it. We are so irritated that some good changes have to brought to this. I dont know whom to contact, so am dropping you this complaint in this complaint box. You can always contact me in the number mentioned below. Kindly do the needful & i know this is a big, reputed company. Please don't let your company name get spoiled due to people like these who are working in this RADHA GAS AGENCIES. There are lots people suffering like me. I expect a positive action from your side.

Regards,
Jayasri Mani,
[protected]

Bharat Gas — response is poor

iam subscriber of bharat gas, my dealer was at kompally division in hyderabad, thier response and communication is very poor.

Bharat Gas — POOR RESPONCE AND SERVICE

Dear sir,
I am the customer of Bharat Gas of Pankaja Gas Agency, Vidya Nagar, Akola.(MS). Last some months agency not provide proper service to us. The Refill could not dilivere more than 1 month after a booking date. Now we brought the cylinder from godown ourself because the poor service of local dealer of Bharat Gas.
Many of customers are complaint like me, but the agency holder could not provide the good
service. Kindly think about my complaint and take action on them.
With warm regard's

I have a new Bharat gas connection whose voucher no. [protected] and consumer no.1743 on 14/04/2009 after much awaiting around 45 days.The name of the gas agency is HARISH HOME APPLIANCES, MAIN ROAD KHAIRLANJI, DISTT. BALAGHAT, Distributor code 140204.

How could I believe the connection is genuine or fake ? Are BPCL have any system of verifying of lpg connection from internet site or any other means?

How does I would be a registered customer of LPG consumer when online services in m.p. is in very few city. By clicking option JABALPUR only gas distributor of jabalpur displayed, why all the agency who comes under jabalpur division not displayed.
please communicate in this regard to all gas agencies comes under jabalpur division or connect and give the option for each agency so as registration could be possible.
Thanks in advance

last two months we didnt recieve the cylindrer poor delivery is going on in devakottai please take neccesssary action towards the dealer the consumer nos are

amaravathy -22612
alagu-22470
ravi-39991 anna nagar kalaiyarkiol

Bharat Gas — Bharat Gas Complaints - Cooking Gas not received

Bharat Gas Complaints - Cooking Gas not received

Bharat Gas
Cooking Gas not received
Dear Sir,
We have booked our oder online on dated 22/july/2009, but we don't received yet now.
We have complained on 31/july/2009 but they don't take any action.
Please help us. Booking details are given below.

Thanks
Dinesh Chander Mobile No.[protected]
cosumer no 3264
Name of Distributor:Dammo Enterpries
Jhil Mill colony Vivak Vihar Delhi