[Resolved]  Bharat Gas — Poor Response and Service

POOR RESPONCE AND SERVICE
Dear sir,
I am the customer of Bharat Gas of hitesh gas service my con.no. 2747 Last some months agency not provide proper service to us. The Refill could not dilivere more than 1 70 .day's after a booking date. Now we brought the cylinder from godown ourself because the poor service of local dealer of Bharat Gas.
Many of customers are complaint like me, but the agency holder could not provide the good
service. Kindly think about my complaint and take action on them.my
With warm regard's

Bharat Petroleum / Gas — bad response and poor Delivery

Dear Sir ,

i am a customer of MAMTA GAS SERVICE WHICH CODE NO. IS 571346 ADDRESS IS HIND NAGAR COLONY , KANPUR ROAD, LUCKNOW. AND MY CONSUMER NO. IS MG5848 .
there was my booking date is 30/10/09 in my gas book. when toaday 10/11/09 , i asked a company employee ," he says you will recive gas till afternoon . but i asked 4 o'clock then he will ask what is your consumer no. ... . and i have no gas in my home . and i am helpless with poor respnse in any query. so i fadeup and lastly complaint to you.

Please help me .and take quick action for all customers

thank you
vishal shukla
[protected]

HP gas lpg/distributor-sen gas service ghaziabad — booking/short gas in cycle

i compaint on 30.06.2006. gas dealer supply short gas in cylender and not book the gas on time,much misbehabear telling you can`t do any thing on my blackmail.8

My Customer No.42614, distributor address is Bhaskar Enterprises, D No.49-48-14/1, NH-5, NGO's Colony, Akkayyapalem, Vizag-530016. Previously I took connerction from Bharat Gas Agency at TRL Township, Belpahar, Orissa. At the time of entry, by mistake they entered Amitava Chaudhary instead of Amitava Bhattacharya. Along with the TV one letter was issued to correc the name. But the persons at Bhaskar Enterprises declined to accep it and kept my name as Amitava Chaudhary which is not my real name. So please help me in correcting the mistake.

dear sir.
i am dilraj singh in living in omnagar gurgaon.my gas conection in jagarti gas servies raj nagar
gurgaon . i have booked the cylinder 15 day before but no delivered in my home. so pl i reqest
to u check the jagarti booking counter.my passbook no 20049 .512/21 om nagar gurgaon
contect no [protected].owner is sita ram

Bharat Gas — No response over phone

I was having Bharat Gas connection at Ponneri vide my consumer no.28652. when I was about to book for the gas on 7.11.09 I was informed that my consumer no. has been transferred to Redhills. Even after transfer nobody has bothered to intimate the consumer regarding the transfer. When contacted Redhills on phone no.26320922 and 26320551 absolutely no response over phone. After repeated trial booking was done 09.11.09 for the revised consumer no. 52648 as given by Redhills office. When I was trying to contact them on 13/14.11.09 over phone voice message saying that the phone is busy and contact later is received till today by 01.45pm. However when we were out of house on 15.11.09 - Sunday it is understood that the boy has come with cylinder. Status of supply of cylinder is not known.

Bharat Gas Service — not book the gas

DEAR SIR,

WE HAVE A GAS CONNECTION .WITH BHARAT GAS SERVICE GONDA (U.P) .

SIR .THERE ARE SO MANY PROBLEM OF GAS IN MY LOCALITY BECAUSE THE GAS DISTRIBUTER BLACK THE GAS IN MARKET FOR LAST 2 YEARS. MOST OF THE PERSON BOUGHT THE GAS IN BLACK WHENEVER HE HAS CONNECTION OF THAT GAS...

SIR , WHEN WE WANT TO BOOK THE REFILL PERSONALLY THEY TOLD US THAT THE REFILL WILL BE BOOK ONLY BY PHONE..........
BUT WHEN WE WANT TO BOOK THE GAS REFILL THROUGH THE PHONE THEY ARE NOT RECEIVING THE PHONE .AND WHENEVER THEY PICKED THE PHONE THEY PICKED PHONE AND CUT THE PHONE...........
WHAT CAN WE DO................

SIR THE MAIN REASON BEHIND THIS THAT MOSTLY GAS SEND IN TO MARKET FOR BLACK.
IT IS A ROUTINE WORK FOR ALL OF THEM..........
WE ARE IN VERY CRITICAL CONDITION.......................




PLZ HELP US....................................................................

cylinder refilling complaint book for one month back but still not yet, this is not a good service to us

Bharat Gas Complaints - Cooking Gas not received

Bharat Gas
Cooking Gas not received
Dear Sir,
We have booked our oder online on dated 04/Nov./2009, vide booking No.379102 but we don't received today i.e. 20.11.2009
Please help us. Booking details are given below.

Thanks
Bhim Singh Mobile No.[protected]
cosumer no 12598
Name of Distributor:Anand Gas Service Badarpur, N.D.44.
Jhil Mill colony Vivak Vihar Delhi

Dear Sir,
For new connection I log my name in jan 2009 upto till date i doesn't get connection from Maruti gas, tingre nagar, Pune.Up to till date i dont get connection from agency.Before 3to 4 daysThey still saying that there is non-avilability of regulators.you are request to pls help me as Gas connection is mandatory for human beings.

Pls do needful & pls help

My Father in Law Shri Nand Kishor Sharma has applied for a New LPG Connecation at Your Mathura Agent DEEP GAS SERVICE befor One year, But the above are not giveing the Connecation, and The Manejar of Deep Gas Service Mr.Gupta Compel to Purchase a New gas stove of above Rupees 3000/- I have also a very good ISI Gas Stove.
Ruchi Sharma
W/O, Ravindar Sharma
Kans Gali
Mathura -281001
Uttar Pradesh

To,
The Secretary,
Petroleum & Natural Gas,
Govt.of India
New Delhi-1

Sir,
I wish bring to your kind notice my complaints againest M/S.Deep Gas Servise Mathura (Uttar Pradesh) on the Consumer Complent webside of Bharat Gas are pending last 8 days, Spite of repeat oral complant to Shri, Deepak Goel oner of
Deep Gas Mathura (UP), but he had turned deaf ear, then I have written you in this Metter,
I believe that you are doing the earliest concrete action has been taken againest The Deep Gas Servise Mathura (UP) and to Solve our Gas Problem.
thanks and regards
Ruchi Sharma
W/O.Ravindar Sharma
Kans Gali, Mandi Ramdas,
MATHURA-281001
Mob: 91 [protected]
91 [protected]

ravinder gas There is bad phones working and how to book refil cylinder
ludhiana

TO
THE AUTHORITY CONCERNED
NEEL JYOTI

SUB.:COMPLAINT AGAINST LOCAL OFFICE.

HONERABLE SIR,
WITH DUE RESPECT I BEG TO STATE THAT TO DAY YOUR BARASAT BRANCH (“NEEL JYOTI, 415 B K P ROAD, SALBAGAN, BARASAT, NORTH 24PGS. KOLKATA, W.B., PH :25427297/5201”)
I HAVE FALLEN IN MISBEHAVIOR OF THE OFFICE STUFF .
BEFORE FEW DAYS AGO MY MOTHER REQUEST TELEPHONICALLY TO THE OFFICE STUFF .THE TELEPHONE ATTENDING LADY MISBEHAVE WITH MY MOTHETR . SHE CLAIMED “DON’T SPEAK NONSENSE, YOU HAD TAKEN GAS FROM ANY OTHER PLACE (?), 1CYLINDER CAN’T BE USE FOR A LONG TIME &SHE CUT THE TELEPHONE LINE
THE NEXT DAY I WENT IN THE OFFICE, THE SAME LADY TOLD ME “IT IS NOT POSSIBLE 1 GAS CYLINDER
CAN’T CARRY ON FOR A LONG TIME .YOU DO AN APPLICATION TO US BY MENTIONING THAT WHY YOU DELAY &HOW MANY TIMES LATER YOU WANT GAS “
SIR IS IT POSSIBLE TO PREDICT . 1CYLINDER MAY GO FOR LONG TIME & IT TOTALLY DEPENDS ON CONSUMERS NEED
ACCORDINGLY TO DAY I WENT WITH MY BROTHER WITH APPLICATION IN THAT OFFICE .THAT LADY TOLD ME “YOU WRITE ONLY‘TO THE PROPITOR ‘INSTEAD OF ‘TO THE AUTHORITY CONCERNED’ &ON
THE APPLICATION SHE CUT ‘TO THE AUTHORITY CONCERNED’ WITH BLUE PEN .& TOLD WRITE TO M/S
“NEEL JYOTI”& SHE SIGNED ON THE APPLICATION FORM BUT WHEN I REQUEST HER TO GIVE A RECEIVE SIGN ON XEROX COPY SHE HAD REFUSED TO GIVE & CANCELL THE APPLICATION ALONG WITH ‘DOMESTIC GAS CONSUMER CARD(GAS BOOK) ‘& TOLD ” THE APPLICATION IS WRONG “ THEN MY QUESTION IS IF IT WRONG THEN WHY SHE SIGNED ON THAT APPLICATION
HENCE I APPEL TO YOU TO TAKE A NECESSARY STEPS & AS EARLY AS POSSIBLE TO ENTRY A REFILL BOOKING AGAINST OUR ‘DOMESTIC GAS CONSUMER CARD(GAS BOOK)’
WAITING FOR YOUR RIGHT DECISSION
YOURS FAITHFULLY,
RAKESH CHANDRA CHOWDHURY
S/O SURESH CHANDRA CHOWDHURY
GUPTA COLONY,
PO-NABAPALLY
PS-BARASAT
24PGS (N)
700126
W.B.
CONSUMER NO.”N J -13931”

Bharat Gas Complaints - Poor Complaint response
View all Bharat Gas complaints
Bharat Gas
Posted:[protected] by MUKESH AGARWAL Send email
Poor Complaint response
Dear Sir,

I have lodgedOld complaint No .75356. But till today I have not recieved any reply or solution on the same from your side.
The complaint is that every time we get the cylinder after 3-4 days of cash memo date.and it takes 10-12 days for the cylinder to be delievered after booking.and they consider(neelam enterprises, faridabad) the next booking date after the delievery date of previous booking.

You are kindly requested to look into the matter & reply as soon as possible.

Regards,
Cons No 25390(Neelam Enterprise, Faridabad )
Mukesh Agarwal
[protected]

DEAR SIR,

WE HAVE A GAS CONNECTION .WITH BHARAT GAS SERVICE GONDA (U.P) .

SIR .THERE ARE SO MANY PROBLEM OF GAS IN MY LOCALITY BECAUSE THE GAS DISTRIBUTER BLACK THE GAS IN MARKET FOR LAST 2 YEARS. MOST OF THE PERSON BOUGHT THE GAS IN BLACK WHENEVER HE HAS CONNECTION OF THAT GAS...

Dear sir,
The bharat gas claims to deliver the gas cylinder to its consumer within 24 hrs of booking.My agency is MANGLAM GAS SERVICE. Their Add:-SAMRUDDHI COMPLEX, OVER GEETA KHAMAN, NEAR MAKARPURA BUS DEPOT, MAKARPURA, VADODARA-10, C.G.NO:-118168, Agency's tell.no:[protected],[protected].Our consumer no. is 14288 & the connection is on my mother's name(JAYABEN.P.ATALIA).
I'm very angry with that agency.One time..., two time..., three time..., four time...but limits are limits sir!!!.Plz!!! understand sir.
Here, we had booked our cylinder for home-delivery on 1/12/09 & they are not giving a booking number to any costumer.So, i have not booking number.I'm calling continues him since last five or six days.But, the delivery has not taken place despite our DAILY REMINDERS till today i.e.16/12/09.
Plz!!!, let me tell, when you will take staps on this worst agency.We are hoping you will batter understand morethan this agency.

Dear Sir/Madam,

I have booked a cylinder a week back, but till date haven’t received it. Every time i call the agency folks, they say it will be delivered in a day or two. And today when i called them for not getting cylinder delivered, they sound really agitated as I am asking them to give me something in free. I am paying for the cylinder so why is this kind of behavior?

I and my wife are working so we need information on when the cylinder can be delivered so that we can make arrangements to accept the delivery and the same is not understood by your agency folks. They are thinking that we have all the time of the world to wait for them to deliver a cylinder.

I also asked them to issue an extra cylinder on my connection and the response I got is, " Sir you have to wait at least for 3 to 4 years because backlog is too much".

And to add on it I learnt from few people in my locality only that they got Cylinder delivered within 48 hours of their booking during this week only.

Can you please explain me what is this?

I reside in Sector 15, Panchkula (Haryana)

Dealer is Inder Gas (Bharat Gas Agency), Sector 11 Panchkula.

I am hoping positive response from your end

Regards
Manav Ratra

dear sir,
I am vinod kumar S/o shri satnam dass from gidderbaha dist.muktsar (punjab), pin code-152101.i submit in case in consumer court against preet gas service gidderbaha, case no.339/09.my conection no.2272.i booked my cylinder dated 21-10-09 but recieve this delivery date 11-12-09 at the second order of court.The owner of the agency Mr.Pawan kumar was bailed few time in my case date 10-12-09.
my father shri satnam dass was also expired at dated 18-03-97.on that time they also give bad service of this owner.their is no home service for consumer.i already sumbit a copy of police record with my case file.
In the present period i booked my cylinder at 22-12-09.but i have no response in my favour about this delivery.the sales manager kamaljit singh branch bathinda also ignore my problem.
i registered copy of complaint in 2008.in favour of BPCL bharat bhawan mumbai dated[protected].their is also no any response of this complaint.i requested to you to inqury about this owner. i hope you can fined mazer irregularty service of this agency.
once again i requested to you please try t understand my problem and oblige me.
your faithfully
Vinod Kumar
mob no.[protected]

dear sir,
I am vinod kumar S/o shri satnam dass from gidderbaha dist.muktsar (punjab), pin code-152101.i submit in case in consumer court against preet gas service gidderbaha, case no.339/09.my conection no.2272.i booked my cylinder dated 21-10-09 but recieve this delivery date 11-12-09 at the second order of court.The owner of the agency Mr.Pawan kumar was bailed few time in my case date 10-12-09.
my father shri satnam dass was also expired at dated 18-03-97.on that time they also give bad service of this owner.their is no home service for consumer.i already sumbit a copy of police record with my case file.
In the present period i booked my cylinder at 22-12-09.but i have no response in my favour about this delivery.the sales manager kamaljit singh branch bathinda also ignore my problem.
i registered copy of complaint in 2008.in favour of BPCL bharat bhawan mumbai dated[protected].their is also no any response of this complaint.i requested to you to inqury about this owner. i hope you can fined mazer irregularty service of this agency.
once again i requested to you please try t understand my problem and oblige me.
your faithfully
Vinod Kumar
mob no.[protected]