[Resolved]  Bharat Gas — Worst delivery and poor customer service

Poor customer service
Very poor response from Sri Munusamy Gas Agency, Nanganallur, Chennai[protected]. The phone line is always busy, and even if the call is received there is no proper response. We are calling since 2 days with Gas leakage problem and there is no response from Bharat Gas. We have called in 6 to 7 times in these 2 days (29.05.08 & 30.05.08). They informed that they have already sent a person Mr. Jeyavel, but since 2 days we were waiting but nobody attended. Hope Bharatgas know the importance to attend the Gas leakage issues.
Our Cons No is 26078.
Please Consider this message and do the needful.

Dear Sir/Mam I am a cutomer of Bharat gas from las 7 months, I am facing a problem since then Firstly when we transferr our gas from pankha road branch to the mangol puri branch the person in magol puri {KITCHEN FLAME} sraightly denied to accept the transfer& when i came with my uncle they accept it but later they denied to deliver the gas to our door step . So, we used to take the cylinder from the godown directly & now a days the employees of KITCHEN FLAME are behaving very rudely, I dont know the names of the persons # One is mam & there are two more persons over there # One day {SATURDAY I go there for booking near about 05.30PM & the lady says that they cann't give the sliptoday so plz come on monday # Ok! I go again on monday the said that to come on wednesday . OK! I go again on wednesday take a short leave from my office & reached there near about 05.00PM & when I asked the lady to book the gas she said to go to the sir then I go to another window & asked for booking & the person there was not giving any attantion to me, After saying 8-10 times he said that the branch is closed & when I asked for the closing time he said 05.00PM< So the thing is that I was going there since last 3 days but at those days the closing time was 06.00PM & on wednesday they suddenly changed the closing time & suddenly the person shouted that he will not book the gas so, I Came back # I have lots of more complaints against them #Plz help me I cann't bear it anymoe # I M an CUSTOMER SUPPORT EXECUTIVE{CSE in INBOUND} IN BAJAJ ALLIANZ GENERA INSURANCE # COMPANY Add: A-3 plot no7&8 2nd floor Janak Puri New Delhi # I m very dissappointed from the same I request you to take an urgent action on them # The gas connection is on my mother's name Smt.Sharda devi Wife/O Sh.Moti Lal Gautam # I dont have the customer ID right now but i[censored] revert me for the same I will provide all the details what u wants plzzzzzzzz Plzzzzzzzzzzz Plzzzzzzzz Help me I will be very greatful to you... THANKS & REGARDS BRIJESH KUMAR B-77/A Shiv vihar karala new delhi-110081

Sir,

Mangalm Gas, Bhangel, Gautam Budh Nagar (NOIDA) has swithched off/not lifting their mobile phones meant for booking cylinders. Please book a cylinder for us. Consumer No. M-17316.

Reagrds,

Yours

Vijay S/O Shri Krishna Nand
58-D, Super MIG Flats, Sector-93,
NOIDA
Ph.[protected]
[protected].

Siddalingeshwara Gas Services — poor supply

Dear Sir,
I am arunkumar. I have booked gas cylinder LPG at siddalingeswara gas services, gokulam, Mysore, Karnataka, India. I was told that the cylinder will be supplied within 4 to 5 days from the booking date. But even after lapse of 10 days the cylinder is not supplied. When contacting the agency over phone on 10.10.09, they assured that the cylinder will be delivered on the same day. Once again I contacted them over phone at about 17.00 Hrs, the answer I got from them is that the cylinder will be supplied only on 13.10.09. Also, the answers given by the representatives of the agency is too bad, and they instruct us to change the agency. This is my second complaint on them.

The LPG what we were getting uptill August was used till 45 days but, the cylinder what we are getting from Septmber 09 will not last long for even 25 days. I hope there is misuse in the weight of the cylinder. Now, may I request the concerned to set right the problem what I have faced at the earliest and oblige.
Thanking you
Yours faithfully
Arunkumar

Siddalingeshwara gas Agecy in gokulam is one of the worst Service Providers their number will always comes as busy or else no body will pick the call i booked it on 10 th till date they have not supplied the gas and daily they are giving one or the reason to escape, i have never ever faced such service till date with other distributors.

Regards
Chandramohan