Bharat Gas — Refill cylinder not received

Consumer no - 9332
Dealer - Fuels India, chennai, gopalapura

I would like to bring into ur kind notice that the above mentioned delear is doing malpractice

towards delivering the gas cylinder to some shops at resonable profit price by misleading the

customers. We have booked the cylinder on Dec19/2009 and till now we havent received the gas

cylinder, when we call to the dealer either they are not picking up the call or giving rash

answers which the customer cannot tolerate. This kind of behaviour and irresponsbility of

misleading the customer happen each and every time we book the gas. This is happening not only for

us it is applicabe for all other customers also.

This is to inform you that we as a group of customers have decided to file a case against the

dealer and the company in the consumer court in a couple of weeks. This kind of poor customer

service is not at all excused for all the time from a reputed concern like Bharat Gas.

I would request you to look into this issue immediately and warn the delear and save your

customers from their torture and sudfferings in order to avoid the case related issues.

Regards
Priyadarshini
[protected]