[Resolved]  Bharat Gas — Re-filling Booking

Sir,

I am LPG consumer of BPCL- Bharat Gas vide Consumer No. 29354 through their distributor "ENGINEERS ENTERPRISES" bearing Code No. 113565 of Delhi Area.

This for your infomation till now for re-filling i had to call to my distributor over telephone. But today when I called them they told the provision for booking over telephne has been stoped by BPCL and I have to book through SMS or calling 1712 via central booking system.

Further I inform you that when I tried to reg. my mobile by SMS REG <Dist. Code> <Consumer No.> a message received that kindly send LPG for booking but when I send this message then a message came that your mobile is not registered. I have tried 4/5 time but every time same thing has happend.

sencondly the IVRS system is not working properly, many time its get busy if I get connect then the IVRS system is not response systmetically.

Hence you are requested to do the needfull ASAP.

With Regards,
S. Shome
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6066
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information