[Resolved]  Bharat Gas - Chaitanya Gas Agency, Dombivli East — Non delivery of cylinder

Address:

Thane, Maharashtra

Respected Sir,

My consumer no. is 26819. I had booked for bharat gas cylinder on 31.01.2012. They assured me delivery in 15 days. However, till date, I have not been delivered the cylinder. Further, I am not able to get through the phone, as there is no response and the phone is only ringing. I wish to complaint against this agency as this is not the first time it has happened so. Everytime we have to follow up continuously after the assured dates. My aged father personally goes to the office and reminds them/plead to them to get the cylinder delivered. The office incumbent says that the gas has been given for delivery to the delivery boys while the delivery boys complain that the office is at fault. The blame game goes on and in the process it is the consumer who is left suffering. I have twins aged 2 and my cylinder lasts for atleast 34 days. But even after a gap of such long time I do not get the 2nd cylinder, then please guide me whom to approach.

You are requested to personally look into the matter and do the needful and oblige.

Thanking you

N V Vinod