[Resolved]  Bharat Gas - Gas Cylender — NON DELIVERY OF GAS CYLENDER

I have a gas connection (Consumer ID # 32759 ) with Ashok Gas Services ( code No 371704 & Sap code no 110893 ), Satguru Apartment, Shop No B / 2, Sainath wadi, Aslfa village, Ghatkopar ( W ), Mumbai 400 084. I used to booked for refile cylender on phone, provided by the gas agency .Now a day they are not giving proper response, also not confirmed the noting of my booking for refile gas cylender.
Simply they are saying that you contact after 2 to 3 days. During last 10 days, 4 times I contected them, today morning on contacting, I have been informed that, today refiled gas cylender will be delivered at your house, but they have not deliver the same. On enquiry of the matter the, the person rudely said, " IF YOU WANT COME & TAKE REFILED GAS CYLENDER, WE ARE NOT GOING TO DELIVER. " why wheter I am on mercy of the Gas Services agency, I don't understand your dealer concept. please brief explain your rule, the particular dealer misuse your company. Any one who knows any body in higher level please provide me contact details or advise what should I do.?

With regards,

S S Sonawane